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Hi, I develop mobile applications for a living and I have a client who has proven to be fairly reluctant to pay invoices on time and often unnecessarily disputes the amounts in a bid to get free work out of me.
I delivered an application to this client in January for a new franchise business they were starting in March this year. We have a contractual agreement in place that says they are meant to pay for the app when I deliver it (Note: NOT when the business launches). They asked to pay me on March 10th, no later, when the franchise business launched - as a favour, I agreed to do it. Since that date in the beginning of January they disputed more invoices and tried to negotiate them down. I did not give in and charged the full amount, eventually receiving the payments. Come March 10th, the business did not launch because of coronavirus (supposedly). I was not told that they planned not to launch their business and despite agreeing to pay me no later than March 10th they are now refusing to pay.
I have reminded them of our contractual agreement, which does not have a force majeure clause for them to cancel the contract during this virus situation. I have issued a payment reminder last week on Friday, and have had no indication from them that they intend to pay. I offered them 2 deals - 1 was to pay £2500 now and the rest when the business launches, another was to delay the payment until May 1st and extend our contract by 3 months. The first being the fairest of the 2, but they refused to accept either. They have continually mucked me about for months now, so I am not willing to do the deals as they were chucked back at me. I am looking to get paid the full invoice amount as soon as possible, which is £5000, even if it requires taking legal action. They have another invoice that will be issued on April 1st and would not surprise me if this wasnt paid either. I have not told them I intend to take legal action yet as I get the impression they think I wouldnt take it to that. Could someone give me some advice on how to proceed?? I plan to send a final payment reminder tomorrow informing them they have 7 days to pay and if they dont I will be taking legal action. Please could someone give me some guidance as its a lot of money they owe me and is much needed during this time. Thank you all.
I delivered an application to this client in January for a new franchise business they were starting in March this year. We have a contractual agreement in place that says they are meant to pay for the app when I deliver it (Note: NOT when the business launches). They asked to pay me on March 10th, no later, when the franchise business launched - as a favour, I agreed to do it. Since that date in the beginning of January they disputed more invoices and tried to negotiate them down. I did not give in and charged the full amount, eventually receiving the payments. Come March 10th, the business did not launch because of coronavirus (supposedly). I was not told that they planned not to launch their business and despite agreeing to pay me no later than March 10th they are now refusing to pay.
I have reminded them of our contractual agreement, which does not have a force majeure clause for them to cancel the contract during this virus situation. I have issued a payment reminder last week on Friday, and have had no indication from them that they intend to pay. I offered them 2 deals - 1 was to pay £2500 now and the rest when the business launches, another was to delay the payment until May 1st and extend our contract by 3 months. The first being the fairest of the 2, but they refused to accept either. They have continually mucked me about for months now, so I am not willing to do the deals as they were chucked back at me. I am looking to get paid the full invoice amount as soon as possible, which is £5000, even if it requires taking legal action. They have another invoice that will be issued on April 1st and would not surprise me if this wasnt paid either. I have not told them I intend to take legal action yet as I get the impression they think I wouldnt take it to that. Could someone give me some advice on how to proceed?? I plan to send a final payment reminder tomorrow informing them they have 7 days to pay and if they dont I will be taking legal action. Please could someone give me some guidance as its a lot of money they owe me and is much needed during this time. Thank you all.
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