We ordered a shed, paid a deposit of 2000 and the remainder was on 0 finance over 3 years, on date of install for the base, there was another shed to be moved and the base install to be done in one day, the two men, refused to lift the shed as they stated they needed 4 men, they were told to leave as they became quite abusive, they went back to their company and lied stating we were abusive to them, whenever heard anything after our complaint on the phone, however in the afternoon the Director cancelled the 0 percent finance and technically cancelled the agreement. He then wrote in afternoon after we asked what was going on, stating the we now owed them a further 3600, and they will not install the base as we were abusive and we are now liable for the shed and we have to install our own base.We have accepted the termination, they have refused to refund the money of £2000 and despite having no funds to finance the shed they now state "they will sell the shed at a discount" and we owe them the full price.
please can we get some advice so we can proceed to the County Court as they state they have obtained legal advice and they will not give the money back despite cancelling the finance and the terms of the contract as above, without any notice or consultation.
please can we get some advice so we can proceed to the County Court as they state they have obtained legal advice and they will not give the money back despite cancelling the finance and the terms of the contract as above, without any notice or consultation.
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