Hello

[AirborneDan]

Good evening everyone,
this is my first post and I would like to say hello to everyone, and thankyou for enabling me to be part of this community.
I have an issue with a British Gas default and would appreciate being signposted in the right direction, many thanks.
AD

[charitynjw]

Hi AD, welcome to LB
What is the issue, & where are you with it? (Court claim? Dispute? etc)

[AirborneDan]

Hi Charity, thankyou for taking time to reply.
I was paying off an old bill in installments from 2014, I moved house since, I had already changed suppliers by then. In 2015 october, the payments stopped being taken from my account so I thought they'd finished. 2 years later, i find a default for £118 dated Oct 2015. I contacted them, they said it was their side that stopped thr payment, but were unsure why. But if I paid the money, they would discuss removing the default, but could not make any promises.

[charitynjw]

Is it BG, or someone else, that is chasing?
Is there a CCJ, or is it just defaults on a credit ref report?

[AirborneDan]

Its BG, no CCJ, but a default on my credit report.

[charitynjw]

Ok
If it were me I'd SAR them for all data they hold pertaining to this.
I'd also contact my bank (SAR if necessary) to get written verification of who did what.

[AirborneDan]

Ok, thanks Charity, I'll try this.

[charitynjw]

Ok, thanks Charity, I'll try this.

No problem, AD.
Evidence is king, & crucial for unpicking the Gordian Knot.

[firstly]

Hello, I'm also new here! Hope you will deal with your problems!

[charitynjw]

Hello, I'm also new here! Hope you will deal with your problems!

Hi firstly
Cheers....they've now prescribed a cream for it....thanks for thinking of me, though!