OK, so you don't really intend going to court, which is just as well as (IMO anyway) you would be hard put to it to win any worthwhile amount.
If you want to quote the law to them in your negotiations there are:
1)Misrepresentation Act 1967 https://www.legislation.gov.uk/ukpga/1967/7
2) Consumer Rights Act 2015 http://www.legislation.gov.uk/ukpga/...ntents/enacted (Sections 11 & 19 would be appropriate for you)
If you want to quote the law to them in your negotiations there are:
1)Misrepresentation Act 1967 https://www.legislation.gov.uk/ukpga/1967/7
2) Consumer Rights Act 2015 http://www.legislation.gov.uk/ukpga/...ntents/enacted (Sections 11 & 19 would be appropriate for you)
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