BT's dangerous suggestion.

[Bill-K]

Re: BT's dangerous suggestion.

Pressed the wrong Button. Story of my life.

[Magrew]

Re: BT's dangerous suggestion.

im doing both

I think its unsafe too.

I know it sounds stupid, but its the principle of the thing now. I know for someone with dexterity problems (like me) or someone with visual impairment it is an incredibly dodgy idea! and there is no get out. its Do it or else.

If you voice a concern you are told its perfectly safe and if you dont do it we wont help.

I am of the opinion that if more people reported this, and if more people complained than they would have to sit up and listen, and as they are telling people with certain conditions to do this as well... its against health and safety.

Yes, I agree that there are people that will not be able or confident in taking on this task but they are in the minority.

It woud not be safe for a blind person to ride a motorbike for example but that does not mean that those that are able and confident to do it should be prevented from doing so.

The argument here is that for some people it is unreasonable for BT to expect that they can perform this check. It is even more unreasonable that they be charged for not being able to do it. That needs to be addressed and I will back you all the way on that one.

The argument that it is not safe for anyone to do it is a very unhelpful argument to promote. That will disadvantage everyone if you force BT to send out an engineer to take this step for all cases. This will increase disruption to peoples lost connections and hike up cost because all that additional engineer's time will have to be paid for somehow. I could never back you in that arguement.

Put a mark on the calendar, I think this is the frst time I have disagreed with P-R. Sorry about that :tinysmile_kiss_t4:

[Magrew]

Re: BT's dangerous suggestion.

Pressed the wrong Button. Story of my life.

Funny I get exactly the same complaint from my other half

[Hurricane Puffrose]

Re: BT's dangerous suggestion.

dont apologise babes!

its a principal thing with me now, i refuse to be bullied, and using your argument with the motorbikes, ok it wouldnt be safe for a blind person to be the rider of a motorbike (though my ex's wife is blind and goes pilly all the time) but the motorbike is not an essential.

For the majority of us, a phone IS and essential, and if all it takes is the HSE to suggest the words "If you are capable of" before instructing people to mess about with the sockets, then I'm a happy woman.

I would like BT to be made to ask more questions.

Is the socket in an accessible place?
Are you capable of getting there? (great if your in a wheelchair and you cant physically get to the socket)
Do you have any knowledge of electrics?
Are you confident in doing this?

if the answer to any of these questions is no, then an engineer should be sent out.

If i was told, if its your equiptment its a tenner, I wouldnt argue, fair enough... but nearly £100??? for a service your already paying for?!?

BT need to think about vunerable people (and I dont count myself in this, im not vunerable in the least) and railroading people in to doing this is unfair.

[labman]

Re: BT's dangerous suggestion.

dont apologise babes!

the motorbike is not an essential.

For the majority of us, a phone IS and essential

Anyone who has ever been in debt and had to fill out a Common Financial Statement will know that a telephone is not considered essential.

Going to hide behind the settee now!

[Magrew]

Re: BT's dangerous suggestion.

P-R, I should have had more faith in your approach. Those are the correct questions and they certainly need to be asked.

I was concerned you were aiming for a blanket ban. Good work.

[Hurricane Puffrose]

Re: BT's dangerous suggestion.

Anyone who has ever been in debt and had to fill out a Common Financial Statement will know that a telephone is not considered essential.

Going to hide behind the settee now!

its essential when Mr Hubby is a trucker and the chidlets are at school..... and how else would I be able to hear about life changing gadgets that can save me time while wasting the little time i have to use said life changing gadgets while the kids are at school??

[Hurricane Puffrose]

Re: BT's dangerous suggestion.

P-R, I should have had more faith in your approach. Those are the correct questions and they certainly need to be asked.

I was concerned you were aiming for a blanket ban. Good work.

Nah that would just be silly!!

lose the markers boys
normal service is resumed!

[Bill-K]

Re: BT's dangerous suggestion.

Yeah, I agree - BT must protect themselves against 'vexatious subscribers' - hence the need for a clear contract. But their subscribers also must be protected from intimidation and/or exploitation by the monster that BT has now become. Communication is deffo a two-way street, and clarity is the 'Highway Code,' surely.

I'm not altogether happy with the 'biker' metaphor, though. To me, it's a bit like saying "Yeah, we have what you want - but you will have to come and get it. What's your preferred method of transport ? - when the contract says the goods will be provided AND delivered.

...Put a mark on the calendar, I think this is the frst time I have disagreed with P-R. Sorry about that :tinysmile_kiss_t4:

LOL - you're a dead man walking, now, mate. Join the Puffrose Zombie Club.

[Magrew]

Re: BT's dangerous suggestion.

The point i was trying to make, although i may have made it too emotively, was what is unsafe for some is not unsafe for all. I should have known that you guys would explore all angles of the analagy.

[Hurricane Puffrose]

Re: BT's dangerous suggestion.

Careful Grumpy... im going back to ayr next year... I owe you a haddock!!
Even worse.. the sister is coming too!!! 2 haddocks for the price of one!! :fish::fish:

I actually have hit someone round the head with a wet fish... it was most satisfying!!

[labman]

Re: BT's dangerous suggestion.

The point i was trying to make, although i may have made it too emotively, was what is unsafe for some is not unsafe for all. I should have known that you guys would explore all angles of the analagy.

Don't know if any of you watch Dynamo - the magician.

Go to You Tube and search Dynamo driving blind - it puts Magrew's remak into perspective!

Trying to post a link below, but otherwise do the search:

http://www.youtube.com/watch?v=uLRomwgUwjA

[Hurricane Puffrose]

Re: BT's dangerous suggestion.

Dynamo is incredible!!

I watch him and all you can get out of me is HOW?!?

[Bill-K]

Re: BT's dangerous suggestion.

I actually have hit someone round the head with a wet fish... it was most satisfying!!

That comes as no surprise to me, Puff !!!
I applaud Mr M's discipline in keeping to just one analogy per post - a lesson I must learn !!!
My point - badly made - was that we all have our abilities and disabilities. But they are for us each to enjoy - or to suffer. For BT to take advantage of that is wrong IMO, and their obligation to maintain our connection should not be variable - depending on our particular talents, skills, or abilities. If delivery of a product or service is included in the price, then it's included. I'm a lucky guy because I can drive, cycle, walk, stagger or crawl. But that does not entitle others to expect that I should collect goods I ordered online, in order to compensate for those who cannot do so. Whether or not I have the ability to do what my supplier is contracted to do is beside the point.

I can cook a meal, but if I go to a restaurant and order a steak, I don't expect to be asked if I can cook one. It's irrelevant, and is neither an advantage nor a disability. To me, the point is that BT are charging us all for the steak, but those who can help out in the kitchen are expected to do so. I seriously think I could actually embarrass Gordon Ramsay, if that were the case.

Having said all that - I'll check out that Dynamo geezer !!!

[Hurricane Puffrose]

Re: BT's dangerous suggestion.

[QUOTE=Bill-K;28933

I can cook a meal, but if I go to a restaurant and order a steak, I don't expect to be asked if I can cook one. It's irrelevant, and is neither an advantage nor a disability. To me, the point is that BT are charging us all for the steak, but those who can help out in the kitchen are expected to do so. I seriously think I could actually embarrass Gordon Ramsay, if that were the case.
[/QUOTE]

Bill's hungry again!!

but seriously, this is my exact point! I pay BT to give me a working line, and working broadband, and in my monthly line rental I pay for a nice engineer with a nice amount of knowledge to come and fix any problems for me, not me end up like this!!

http://www.youtube.com/watch?v=kfj0sRiEqx4