So I got a letter last Friday addressed to me and at my address (obviously) from O2 welcoming me to my new contract and giving some basic details of said contract. However I have not had an account with O2 in years, and it would have been a different address anyway and I certainly didnt sign up to a new one.
So I rang O2 and they were okay about it, took some details and said they would forward this to their fraud department and I should expect to hear from them in 5-10 working days. Got a letter from them today (the following Friday) just telling me that the fraudulent account had been closed and that I should check with the credit agencies to make sure it wasnt on my report .
This result is okay but I feel a little underwhelmed, am I not able to find out who this person is? Or press charges? I dont know what other information they might have about me and when they might use it again.
Thanks for reading
So I rang O2 and they were okay about it, took some details and said they would forward this to their fraud department and I should expect to hear from them in 5-10 working days. Got a letter from them today (the following Friday) just telling me that the fraudulent account had been closed and that I should check with the credit agencies to make sure it wasnt on my report .
This result is okay but I feel a little underwhelmed, am I not able to find out who this person is? Or press charges? I dont know what other information they might have about me and when they might use it again.
Thanks for reading
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