Hi,
I’ve recently VT’d with RCI which in all honesty was pretty painless.
I was advised that I would be charged excess mileage on a pro rata basis (which I politely disagreed with after consulting the guide) and on collection, two alloys were noted as damaged.
It has been eight weeks now and I still haven’t heard from RCI.
I thought I had read somewhere that the finance companies have a maximum of 6 weeks to get back to you regarding any charges.
Can anybody confirm if this is correct?
Thanks in advance.
I’ve recently VT’d with RCI which in all honesty was pretty painless.
I was advised that I would be charged excess mileage on a pro rata basis (which I politely disagreed with after consulting the guide) and on collection, two alloys were noted as damaged.
It has been eight weeks now and I still haven’t heard from RCI.
I thought I had read somewhere that the finance companies have a maximum of 6 weeks to get back to you regarding any charges.
Can anybody confirm if this is correct?
Thanks in advance.
Comment