Debt recovery letter - but received no pcns before HELP

[Sunsetrain12]

Would you suggest sending this to the subject request email, or writing an email to the complaint email? They have one specified for complaints.

[PallasAthena]

Hiya, I finally received the documents. They have sent me the info in a zip file - information that I never received. It shows they sent me two letters, but I never received either letter in the post.

Were they sent to your current address?

Have you changed address since the alleged date of the parking infringement?

[des8]

We need to see the documents you have been sent.
Could you please put copies here, but first remove any identifying details but leave in all dates and times

[Sunsetrain12]

Would you suggest sending this to the subject request email, or writing an email to the complaint email? They have one specified for complaints.

So they were sent to my previous address but my brother lives there and he received no other letters except the one from debt recovery plus,

[Sunsetrain12]

I didn't receive anything from UK Parking Control Ltd, but in their zip file they said they have.

[des8]

in post 11 you stated " I finally received the documents. They have sent me the info in a zip file - information that I never received. It shows they sent me two letters, but I never received either letter in the post." and later in post 12 "They have also sent me this along with photo evidence where I was slightly out of the bay"

You now say "I didn't receive anything from UK Parking Control Ltd,"

If they have sent you anything at any time at all could you please post up a copy?
Without seeing their exact wording it is impossible to see what possible defences you may have

[Sunsetrain12]

Okay so this is what they sent me in their zip file once I made the subject request, along with close up photos of my car. My car is not completely within the lines but it is very slightly out. I never received these photos and letters in the post.

[Sunsetrain12]

This was the letter my brother got in the post and sent the photo to me. Although it's dated it was send 24th November, it wasn't received until the 1st December.

[des8]

So now write to UKPC (send first class mail with free certificate of posting from post office:



Dear Sirs,
Following my Subject Access Request I have received your Notice to Keeper xxxxx for vehicle VRM xxxx.
This is the first time I have seen this notice, or your reminder letter.

You have failed to comply with the requirements of Schedule 4 of The Protection Of Freedoms Act 2012 namely, but not limited to, failing to specify the period of parking to which this notice applies as prescribed by section 9 (2) (e) of the Act. You cannot, therefore, transfer liability for the alleged charge from the driver at the time to me, the keeper.

There is no legal requirement to name the driver at the time and I will not be doing so.

I do not expect to hear from you again, or your debt collectors, except to confirm that no further action will be taken on this matter and my personal details have been removed from your records.

Please note my change of address

Yours etc


Send another letter to Debt Recovery Plus (first class with free cert. of posting)

Dear Sirs

Following your letter dd/mm please note I am in dispute over the alleged outstanding Parking Charge Notice and you should cease your collection activity.

I do not expect to hear from you again, except to confirm that no further action will be taken on this matter and my personal details have been removed from your records

Please note my change of address

Yours ...


With luck you won't hear from them again

[Sunsetrain12]

I don't currently have a printer so I think the best thing to do is via email. Do you think it should still work?

[des8]

Even if you use email, follow it up with a hard copy, either hand written or printed (at local library?)
Hard copies are easier if needed in court.

[Sunsetrain12]

Yeah I've just received another letter from Debt Recovery Plus sent on the 8th December. It says I need to pay within 7 days otherwise legal action will be taken. I think I'll write a letter instead. Thank you x

[PallasAthena]

Yeah I've just received another letter from Debt Recovery Plus sent on the 8th December. It says I need to pay within 7 days otherwise legal action will be taken.

Are you sure it says legal action definitely will be taken? Typically that's how these sharks want you read it but it isn't what it actually says.

Can you post the letter on here (details covered up) please so that we van see if it is a formal letter before action.

[Sunsetrain12]

This is the letter

[PallasAthena]

As I suspected it doesn't say legal proceedings will definitely be started. Just another threatening letter hoping you will pay, not a formal start to legal action. It's not a 'letter of claim under the pre-action protocols' [PAPLOC].

It's full of 'ifs'. DR+ aren't solicitors and can't start legal action themselves so all the letter says is that IF their client decides to take legal action and IF their client wins in court and IF you then don't pay the court judgement various bad things MAY then affect you.

Ignore it other than sending the letters recommended upthread.