Hi everyone I am new to this so please bare with me.
on the 16th July 2012 My dad parked in the cooperative car park (free of charge) to use the supermarket. We both had appointments with the doctors which is adjacent to the supermarket so after shopping we decided to walk over to the doctors. To cut a really long story short my dad ended up having complications whilst seeing the doctor and he had to stay in the doctors until he was well enough to leave.
Few months later he received a parking charge notice from civil enforcement ltd stating that he had overstayed by 23 minutes. So I did a bit of research and was assured that if we just ignored the letters then nothing would come of it. So we ignored approx 3 letters from them as this is what was said to do. Obviously this was 18 month ago so you can imagine our shock when yesterday he received a county court claim form saying that CEL was taking him to court for £165 for not paying the charge.
We are now unsure what to do as there was a very good reason as to why he overstayed by 23 minutes!
Any help would be appreciated
on the 16th July 2012 My dad parked in the cooperative car park (free of charge) to use the supermarket. We both had appointments with the doctors which is adjacent to the supermarket so after shopping we decided to walk over to the doctors. To cut a really long story short my dad ended up having complications whilst seeing the doctor and he had to stay in the doctors until he was well enough to leave.
Few months later he received a parking charge notice from civil enforcement ltd stating that he had overstayed by 23 minutes. So I did a bit of research and was assured that if we just ignored the letters then nothing would come of it. So we ignored approx 3 letters from them as this is what was said to do. Obviously this was 18 month ago so you can imagine our shock when yesterday he received a county court claim form saying that CEL was taking him to court for £165 for not paying the charge.
We are now unsure what to do as there was a very good reason as to why he overstayed by 23 minutes!
Any help would be appreciated
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