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Oct, car stopped on motorway fast lane. Police pulled it over & I had to pay for a membership for the RAC to recover it to home. Rac guy recommended & provided details of garage with mobile mechanic who would fix it at my home!
Had What’s up conversations with mechanic who came to see it, took my spare key & said he’d have it up n running the following week.
So agreed to pay initial invoice sent for the £800 parts needed.
Two months later after repeated conversations with him & him agreeing but not turning up - I asked him to return my £800
He has read the text two weeks ago but won’t reply or answer phone .
As the RAC guy recommended & provided all his details, I was fully under the impression that it was a RAC approved garage with mobile mechanic.
So I’m £800 down plus £112 RAC membership fee plus an extra £100 a week in train fares ( live outside London ) & an extra 3 hours a day travelling time.
Ive missed Christmas with my family up north & the events I was supposed to go to.
I rang the rac who sounded concerned at first as they had no knowledge of the place their rac guy recommended & went off to check. They then came back to me saying they couldn’t help & just wanted to shut down the call!
Have a car that still doesn’t work & the longer it’s off the road, the more chance of other things seizing (brakes etc as I’ve been told) So I’m absolutely stuck - I haven’t got the funds to buy another car especially with what I’ve paid out & all the extra in train fares etc.
Have I got any redress anywhere? Are the RAC liable in any way?
Had What’s up conversations with mechanic who came to see it, took my spare key & said he’d have it up n running the following week.
So agreed to pay initial invoice sent for the £800 parts needed.
Two months later after repeated conversations with him & him agreeing but not turning up - I asked him to return my £800
He has read the text two weeks ago but won’t reply or answer phone .
As the RAC guy recommended & provided all his details, I was fully under the impression that it was a RAC approved garage with mobile mechanic.
So I’m £800 down plus £112 RAC membership fee plus an extra £100 a week in train fares ( live outside London ) & an extra 3 hours a day travelling time.
Ive missed Christmas with my family up north & the events I was supposed to go to.
I rang the rac who sounded concerned at first as they had no knowledge of the place their rac guy recommended & went off to check. They then came back to me saying they couldn’t help & just wanted to shut down the call!
Have a car that still doesn’t work & the longer it’s off the road, the more chance of other things seizing (brakes etc as I’ve been told) So I’m absolutely stuck - I haven’t got the funds to buy another car especially with what I’ve paid out & all the extra in train fares etc.
Have I got any redress anywhere? Are the RAC liable in any way?
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