Hi all,
Looking for some advice please.
Back in October 2022 I visited a local garage to get my car looked at for an issue with a leaking water bottle and a potential fuel leak.
The garage took a quick look and diagnosed the problem. They suggested a time to book the car in to carry out the repairs needed.
In the interim as I wasn't 100% convinced the work advised was correct, I took the car to get a 2nd opinion to which a simple repair was carried out on the spot.
I've since recieved 2x letters.
The first in February which stated the below:
"Please find enclosed an invoice for the parts purchased in October 2022 for the repairs to your vehicle.
The vehicle was originally booked in for repairs for the 8th November 2022 but you failed to bring the vehicle in. We have been unable to return the parts ordered and therefore have had to charge these to you.
Payment can be paid via bacs etc."
I've then recieved another letter today, along with the above information but included:
"If full payment isn't recieved within the next 14 working days, we will have no alternative but to undertake court action against you in order to retrieve the debt amount."
Now, from my perspective, I haven't signed anything. Am I liable for this debt? Surely the parts can be sent back to the supplier?
Yes admittedly I perhaps should have cancelled the booking, but I was so annoyed that they'd completely Mia-diagnosed the fault I just felt they were cowboys trying it on.
Any advice/opinion would be most welcome.
Thanks
Looking for some advice please.
Back in October 2022 I visited a local garage to get my car looked at for an issue with a leaking water bottle and a potential fuel leak.
The garage took a quick look and diagnosed the problem. They suggested a time to book the car in to carry out the repairs needed.
In the interim as I wasn't 100% convinced the work advised was correct, I took the car to get a 2nd opinion to which a simple repair was carried out on the spot.
I've since recieved 2x letters.
The first in February which stated the below:
"Please find enclosed an invoice for the parts purchased in October 2022 for the repairs to your vehicle.
The vehicle was originally booked in for repairs for the 8th November 2022 but you failed to bring the vehicle in. We have been unable to return the parts ordered and therefore have had to charge these to you.
Payment can be paid via bacs etc."
I've then recieved another letter today, along with the above information but included:
"If full payment isn't recieved within the next 14 working days, we will have no alternative but to undertake court action against you in order to retrieve the debt amount."
Now, from my perspective, I haven't signed anything. Am I liable for this debt? Surely the parts can be sent back to the supplier?
Yes admittedly I perhaps should have cancelled the booking, but I was so annoyed that they'd completely Mia-diagnosed the fault I just felt they were cowboys trying it on.
Any advice/opinion would be most welcome.
Thanks
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