Can I please get some advice on the following:-
Went shopping Tesco on Saturday 29th May. Due to the pandemic I have stopped going into Supermarkets myself therefore relied upon my son doing the shopping and validate the ticket. I never expected anything to go wrong. Unfortunately, today Thursday 24th June, the registered keeper received the notice.
He is adamant that he used the machine to validate the parking but he obviously did not do it properly.
He said bless him that it was his mistake and he would sort it out. I cannot just leave it for him to sort this fine out by himself. I am just so grateful that he scanned his Tesco Card as proof that he did spend just over £17 at the store and we stayed less than 1 hour in the car park even though he cannot find the till receipt. Upon receiving the fine in the post today, I read that appealing the process makes no difference as the company do not grant successful appeals. What can I do? He cannot find the till receipt as who keeps the receipt for over a month ago, he also paid by cash but he did scan his Tesco card to obtain his points for his shopping on the 29/05/2021. I have checked my Tesco account and the points are on my account for that day.
Any help and advice would be welcome.
Thank you in advance
Went shopping Tesco on Saturday 29th May. Due to the pandemic I have stopped going into Supermarkets myself therefore relied upon my son doing the shopping and validate the ticket. I never expected anything to go wrong. Unfortunately, today Thursday 24th June, the registered keeper received the notice.
He is adamant that he used the machine to validate the parking but he obviously did not do it properly.
He said bless him that it was his mistake and he would sort it out. I cannot just leave it for him to sort this fine out by himself. I am just so grateful that he scanned his Tesco Card as proof that he did spend just over £17 at the store and we stayed less than 1 hour in the car park even though he cannot find the till receipt. Upon receiving the fine in the post today, I read that appealing the process makes no difference as the company do not grant successful appeals. What can I do? He cannot find the till receipt as who keeps the receipt for over a month ago, he also paid by cash but he did scan his Tesco card to obtain his points for his shopping on the 29/05/2021. I have checked my Tesco account and the points are on my account for that day.
Any help and advice would be welcome.
Thank you in advance
Comment