Several questions, my local council now runs all its own collection services inhouse so no external bailiffs, having seen some internal paper work they are now running at a considerable profit (£2k aweek);
1}* I suspect they are now 'rail roading' everyone in arrears so they can collect extra fees, when they send around a bailiff they charge £250, frequently they dont get anything, warrant (previously) returned and the fee is dropped - I suspect that they are keeping the fee on the account. Can they do this ?
All they seem to be doing is charging fees for everything, no is someone is in money trouble how does that help ! When you speak with them they rude and talking to you liek you are something on their shoes.
There collection rates have increased by 10% but have earnt a fortune in fees.*
1}* I suspect they are now 'rail roading' everyone in arrears so they can collect extra fees, when they send around a bailiff they charge £250, frequently they dont get anything, warrant (previously) returned and the fee is dropped - I suspect that they are keeping the fee on the account. Can they do this ?
All they seem to be doing is charging fees for everything, no is someone is in money trouble how does that help ! When you speak with them they rude and talking to you liek you are something on their shoes.
There collection rates have increased by 10% but have earnt a fortune in fees.*
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