Hello,
Could anyone give advice on how councils deal with antisocial behaviour ? It was a bit of a shock receiving a card from them but we do know who the complainer is.
A card had been hand delivered through my sisters door from the task force team asking to contact them via a telephone number. We called today to speak to them and the person dealing with the issue is not back in office until Monday.
Obviously we need to know what complaint is being made but when I googled the councils guidelines on how they deal with complaints, it states -
(Course of conduct must involve conduct on at least two occasions).
My question is, do these complaints need to have been reported to the police or could the complaint have been initially reported to the council?
We know that the complaint is from a landlord who owns a property in our building and Im not worrying about the allegation either as there has been no contact with them. There was previously an issue regarding rubbish that the landlord had left in our garden and it didnt go in their favour, so its all stemming from this.
We also received another letter from the council housing department because there is a doorbell camera installed and the council want to know its purpose and what it records, so I dont know if this is the distress that its somehow causing the landlord and possibly why the antisocial team is involved.
Thanks
Could anyone give advice on how councils deal with antisocial behaviour ? It was a bit of a shock receiving a card from them but we do know who the complainer is.
A card had been hand delivered through my sisters door from the task force team asking to contact them via a telephone number. We called today to speak to them and the person dealing with the issue is not back in office until Monday.
Obviously we need to know what complaint is being made but when I googled the councils guidelines on how they deal with complaints, it states -
(Course of conduct must involve conduct on at least two occasions).
My question is, do these complaints need to have been reported to the police or could the complaint have been initially reported to the council?
We know that the complaint is from a landlord who owns a property in our building and Im not worrying about the allegation either as there has been no contact with them. There was previously an issue regarding rubbish that the landlord had left in our garden and it didnt go in their favour, so its all stemming from this.
We also received another letter from the council housing department because there is a doorbell camera installed and the council want to know its purpose and what it records, so I dont know if this is the distress that its somehow causing the landlord and possibly why the antisocial team is involved.
Thanks
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