Hi there, I'm looking for some advice on where I stand regarding a workplace pension that I paid into during my time with a previous employer.
A situation has arisen recently whereby I've gone to transfer all of my pensions into one pot. I was employed by my previous employer between October 2015-Jan 2022 and from what I can see on the paper payslips I still have, I have been paying into a 'NEST' pension since December 2020.
I tried logging into my Nest account back in March of this year for the first time, to transfer my pension across from them to the new provider however, my log in details weren't recognised. After calling their helpline and speaking with a representative, it appears that NEST have no idea of whom I, or my employer was and more importantly, no record of any pension. With this, I contacted a current employee to see if they could log in and it's the same story there, she wasn't able to. She also contacted NEST and was advised of the same.
That same employee has since confronted the business owner to after months of getting the excuse "I'll speak with the accountant to see where that money has gone", she's now claiming that she has the money in a seperate account and will pay it into our pots.
I've expressed the above to the CAB and they think I may have a case for Fraud.
Not only has the money I've been contributing since December 2020 not been going into the pension, it must mean that the employer & government haven't been able to contribute, let alone the compounding interest.
On a side note, I've never 'opted out' of a workplace pension, so a seperate question I have is, as I've worked there since 2015, should I have been enrolled automatically a lot earlier than December 2020?
Also, on a final note. I recieved last week a 'welcome pack' from NEST, even though I no longer work there!
Any advice/comments would be appreciated
A situation has arisen recently whereby I've gone to transfer all of my pensions into one pot. I was employed by my previous employer between October 2015-Jan 2022 and from what I can see on the paper payslips I still have, I have been paying into a 'NEST' pension since December 2020.
I tried logging into my Nest account back in March of this year for the first time, to transfer my pension across from them to the new provider however, my log in details weren't recognised. After calling their helpline and speaking with a representative, it appears that NEST have no idea of whom I, or my employer was and more importantly, no record of any pension. With this, I contacted a current employee to see if they could log in and it's the same story there, she wasn't able to. She also contacted NEST and was advised of the same.
That same employee has since confronted the business owner to after months of getting the excuse "I'll speak with the accountant to see where that money has gone", she's now claiming that she has the money in a seperate account and will pay it into our pots.
I've expressed the above to the CAB and they think I may have a case for Fraud.
Not only has the money I've been contributing since December 2020 not been going into the pension, it must mean that the employer & government haven't been able to contribute, let alone the compounding interest.
On a side note, I've never 'opted out' of a workplace pension, so a seperate question I have is, as I've worked there since 2015, should I have been enrolled automatically a lot earlier than December 2020?
Also, on a final note. I recieved last week a 'welcome pack' from NEST, even though I no longer work there!
Any advice/comments would be appreciated
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