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Workplace pension

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  • Workplace pension

    Hi there, I'm looking for some advice on where I stand regarding a workplace pension that I paid into during my time with a previous employer.

    A situation has arisen recently whereby I've gone to transfer all of my pensions into one pot. I was employed by my previous employer between October 2015-Jan 2022 and from what I can see on the paper payslips I still have, I have been paying into a 'NEST' pension since December 2020.

    I tried logging into my Nest account back in March of this year for the first time, to transfer my pension across from them to the new provider however, my log in details weren't recognised. After calling their helpline and speaking with a representative, it appears that NEST have no idea of whom I, or my employer was and more importantly, no record of any pension. With this, I contacted a current employee to see if they could log in and it's the same story there, she wasn't able to. She also contacted NEST and was advised of the same.

    That same employee has since confronted the business owner to after months of getting the excuse "I'll speak with the accountant to see where that money has gone", she's now claiming that she has the money in a seperate account and will pay it into our pots.

    I've expressed the above to the CAB and they think I may have a case for Fraud.

    Not only has the money I've been contributing since December 2020 not been going into the pension, it must mean that the employer & government haven't been able to contribute, let alone the compounding interest.

    On a side note, I've never 'opted out' of a workplace pension, so a seperate question I have is, as I've worked there since 2015, should I have been enrolled automatically a lot earlier than December 2020?

    Also, on a final note. I recieved last week a 'welcome pack' from NEST, even though I no longer work there!

    Any advice/comments would be appreciated
    Tags: None

  • #2
    https://www.thepensionsregulator.gov...kplace-pension

    Comment


    • #3
      Sounds very unprofessional and certainly against the rules relating to occupational pensions. Could you ask your present employers HR dept. what course to take, but do it sooner than later as it looks like the previous firm are not acting legally.

      Comment


      • #4
        When auto enrolment was introduced there was a phased roll-out depending on the number of employees working in the company, so the actual date you should have been enrolled from will depend on this. The largest firms had to auto-enrol first, going down the the final level which was companies with less than 30 PAYE members and this was 1 April 2017.

        As Ukmicky as posted up you should report this to the Pensions Regulator who will investigate.

        Just on the final point that you have now received something from NEST, sounds like your employer has been "rattled" into action to resolve this issue.

        Please come back to this thread if you have any more questions.
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        • #5
          Pensions regulator have been sent all of the information, I will update the thread once I have a response. Thank you all for your comments/support.

          Comment

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