I’m hoping someone can advise me last April 2022 we went for a meal to the Airport pub Manchester it’s owned by smart parking .
we stayed just over an hour when it came to pay I started to input the reg I got the first 4 letters in wp— in and it said £1.80 so I assumed I put the money in and continue with the rest of the reg.
but it printed out only the first 4 letters and should of been £2.10 for over 1 hour.
I asked a member of staff and they helped me to input the full reg and for some reason again it said £1.80 but I assumed they would realise it was the same car being minutes between and I had now paid £3.60 with 2 tickets.
but no this wasn’t correct I got a letter saying I owed £60 I refused and said I had paid I have both tickets .
this has been going on for months I have now received a letter before claim from cst law for £170 and unsure what I should do .
I have both tickets for £1.80 each but in error only 1 shows the full reg the first one only shows half but I have paid for both.
can any one help me .
Thanks
we stayed just over an hour when it came to pay I started to input the reg I got the first 4 letters in wp— in and it said £1.80 so I assumed I put the money in and continue with the rest of the reg.
but it printed out only the first 4 letters and should of been £2.10 for over 1 hour.
I asked a member of staff and they helped me to input the full reg and for some reason again it said £1.80 but I assumed they would realise it was the same car being minutes between and I had now paid £3.60 with 2 tickets.
but no this wasn’t correct I got a letter saying I owed £60 I refused and said I had paid I have both tickets .
this has been going on for months I have now received a letter before claim from cst law for £170 and unsure what I should do .
I have both tickets for £1.80 each but in error only 1 shows the full reg the first one only shows half but I have paid for both.
can any one help me .
Thanks
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