We got an estimate for a house improvement. We agreed a price and paid a deposit. Regrettably although we can prove we paid the money to him we have no paperwork to show what for. OTOH he wouldn't be able to show that he did any work in our house to justify the deposit. I've started the initial process of taking him to the small claims court by sending a letter before action but I'm wondering what our chances are of winning given the lack of paperwork?
Some additional information, He runs a one man company from a small unit and this address is on the govt. companies register. We can find no home address for him and we can never find him at the unit but have sent a letter before action to this address and his email address. We know he is still working but cannot contact him apart from leaving a message as he no longer answers the phone to us.He has recently taken deposits from at least two other people and not done the work.
We know we were daft not to get the job down in writing but he had already done some work for us and we trusted him. Lesson learned.
Any advice will be gratefully received.
Some additional information, He runs a one man company from a small unit and this address is on the govt. companies register. We can find no home address for him and we can never find him at the unit but have sent a letter before action to this address and his email address. We know he is still working but cannot contact him apart from leaving a message as he no longer answers the phone to us.He has recently taken deposits from at least two other people and not done the work.
We know we were daft not to get the job down in writing but he had already done some work for us and we trusted him. Lesson learned.
Any advice will be gratefully received.
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