Another Reston's thread

[warwick65]

Re: Another Reston's thread

I have always emailed and while it doe take a few days I always have received a reply.

I have always found that being direct ( but not rude) helps because they tend to just send out a template blah blah response - sometimes I have had to reply with a yes but......

[fidelandche]

Re: Another Reston's thread

OK, I'm still waiting for Royal Mail to get back to me on the letters sent to NewDay, so my defence is due to be submitted online on the 11th of this month, is there a template I can use for this? I'm not sure on what I need to put in my defence, can someone help with this please? I also have not had any response from Restons either.

[warwick65]

Re: Another Reston's thread

http://legalbeagles.info/forums/show...t-Court-Claims

There are some example defences most based on non compliance with requests
[MENTION=49370]Kati[/MENTION] can this be moved to the court claim section please

[Kati]

Re: Another Reston's thread

@Kati can this be moved to the court claim section please

sorted xx

[fidelandche]

Re: Another Reston's thread

Ok, had a reply from Restons today. I sent a CPR request and a copy of the letter sent to NewDay (CCA request), however Restons are saying that as I have not signed the letters, they want to know if they are dealing with the correct person. The letter also stated that I have to ensure all documentation is signed or they will not acknowledge receipt or provide any response.

Is this normal? I was under the impression that as long as I had printed my name this was fine? Can I use this in my defense as a way of saying that they are being obstructive towards me and my defense?

[MIKE770]

Re: Another Reston's thread

legal request needs signature, although them sending demands to you at your address is deemed acknowledging you? just a thought, but if legal request then signature, as a judge could construde that you are trying to be clever, signature lift>??? not been proved yet companies would be in big trouble if found to do so, solicitors well even Restons are not that stupid are they?????????????? a thought there.

[fidelandche]

Re: Another Reston's thread

In the past, I have not signed a letter asking for this information and it has been Ok, so what is my best course of action? I feel that they have left it close to my defense being submitted so to get a result in court.

[MIKE770]

Re: Another Reston's thread

send signature and see what they send

[Amethyst]

Re: Another Reston's thread

Yep, just sign your letter and resend it, and just continue preparing your defence based on the lack of documentation to go in at the right time ( before 33 days from date of issue of the claim )

[fidelandche]

Re: Another Reston's thread

Ok, they haven't asked me outright to send the letter again, but the way the letter is worded, it feels more like they want to ring them, which I would not do.

[MIKE770]

Re: Another Reston's thread

sign a copy and resend it

[warwick65]

Re: Another Reston's thread

even Restons are not that stupid are they??????????????

[fidelandche]

Re: Another Reston's thread

Now had a response from royal mail, stating that as the letters to NewDay were sent over ten days ago they are classed as lost, so what is the next step as NewDay have not got the letters and so are unable to respond. Am I able to use this in my defense?

[warwick65]

Re: Another Reston's thread

The SAR can not be used in your defence I'm afraid

Did you send payment by cheque or postal order?

Can you see if it has been cashed ?

[fidelandche]

Re: Another Reston's thread

Sent by postal order, how can I check to see if it's been cashed?