FrogsLegs - Court Claim - Lowell / Vodafone - 8-2-2016

[Kati]

Re: FrogsLegs - Court Claim - Lowell / Vodafone - 8-2-2016

@Kati, you're awesome! I'm not usually paranoid or worried, but I really want to try and defend this claim and do everything properly.

just to confirm do I send the 31.14 to the Claimant (Lowell Portfolio) or their Solicitors (Lowell Solicitors)? Once sent is there anything else I should be doing in the meantime?

Thank you all for the advice!

cpr goes to Lowell (the solicitors) xx

- - - Updated - - -

Just one other thing on the 31.14 request, is there any guidance on the date I should put for:

To enable me to file my defence and/or counterclaim, I require inspection of documents you mention in your statement of case ahead of filing my defence on 1^st March 2016.
I suppose putting the 11th of March (the last day I have) is not a great idea?

you could just leave the date out (finish on "ahead of filing my defence" instead)

[FrogsLegs]

Re: FrogsLegs - Court Claim - Lowell / Vodafone - 8-2-2016

Thank you all, I have now sent a 31.14 Request to Lowell Solicitors, will wait to hear back from them and update here.

One last thing, should I do anything with the response pack included in the Claim Form or just wait to hear back?

[Kati]

Re: FrogsLegs - Court Claim - Lowell / Vodafone - 8-2-2016

Thank you all, I have now sent a 31.14 Request to Lowell Solicitors, will wait to hear back from them and update here.

One last thing, should I do anything with the response pack included in the Claim Form or just wait to hear back?

Have you acknowledged the claim online via MCOL with an intention to defend in full?? if yes, then you don't need to worry about the response pack

- - - Updated - - -

just keep an eye on the timescales ... 33 days from date of issue, 28 from date of receipt xx

[FrogsLegs]

Re: FrogsLegs - Court Claim - Lowell / Vodafone - 8-2-2016

I have [MENTION=49370]Kati[/MENTION], done first thing this morning. Just looked over the PDF from MCOL, I see now it's an electronic version of the response pack (doh lol). x

[Kati]

Re: FrogsLegs - Court Claim - Lowell / Vodafone - 8-2-2016

make sure you don't forget your MCOL log-in details xx

[FrogsLegs]

Re: FrogsLegs - Court Claim - Lowell / Vodafone - 8-2-2016

I've still not received any response from Lowell Solicitors (I have tracked the recorded delivery, it was definitely delivered and signed for on the 15th!), should I be worried? should I send them another 31.14 request?

Thank you for your advice

[FrogsLegs]

Re: FrogsLegs - Court Claim - Lowell / Vodafone - 8-2-2016

[MENTION=6]Amethyst[/MENTION], [MENTION=49370]Kati[/MENTION], can you kindly provide any guidance? I'm assuming I should probably send another request but time is now getting tight.. Do I need to inform the court of their lack of response?


Thank you kindly

[Kati]

Re: FrogsLegs - Court Claim - Lowell / Vodafone - 8-2-2016

:bump: for [MENTION=55034]nemesis45[/MENTION] [MENTION=6]Amethyst[/MENTION] xx

[nemesis45]

Re: FrogsLegs - Court Claim - Lowell / Vodafone - 8-2-2016

I've still not received any response from Lowell Solicitors (I have tracked the recorded delivery, it was definitely delivered and signed for on the 15th!), should I be worried? should I send them another 31.14 request?

Thank you for your advice

Hello i'ts becoming apparent that Lowell's solicitor ignore CPR 31 .14 requests rather than rejecting them.
Yes send another request and add to it that non compliance will be brought to the attention to of the court. [MENTION=6]Amethyst[/MENTION] Post# 11 suggested a possibility of using breach of contract as part of a defence has anything been
looked at regarding this?

nem

[FrogsLegs]

Re: FrogsLegs - Court Claim - Lowell / Vodafone - 8-2-2016

Hi @nemesis45,

I have just sent another 31.14 (with a non compliance statement) via recorded delivery, let's hope they respond to this one!

With regards to a breach of contract, I'm not entirely sure what I'd need to look at for that. All I know is they refused to terminate the contract as the phone in their view was not faulty, despite me sending it in twice for repair. What do you think my options would be in this case? I did see a Vodafone rep on the LB forums the other day, do you think it is worth a PM to him to see if I can obtain the original contract?

Many thanks,

Hello i'ts becoming apparent that Lowell's solicitor ignore CPR 31 .14 requests rather than rejecting them.
Yes send another request and add to it that non compliance will be brought to the attention to of the court. @Amethyst Post# 11 suggested a possibility of using breach of contract as part of a defence has anything been
looked at regarding this?

nem

[Kati]

Re: FrogsLegs - Court Claim - Lowell / Vodafone - 8-2-2016

I did see a Vodafone rep on the LB forums the other day, do you think it is worth a PM to him to see if I can obtain the original contract?

:bump: for [MENTION=19723]Lee Vodafone Company Rep[/MENTION]

[nemesis45]

Re: FrogsLegs - Court Claim - Lowell / Vodafone - 8-2-2016

Ok I hope [MENTION=6]Amethyst[/MENTION] will look in soon.

nem

[Vodafone Company Rep]

Re: FrogsLegs - Court Claim - Lowell / Vodafone - 8-2-2016

Hi FrogsLegs,

If you'd like me to take a look at your account, email me with your details via the Contact us form here.

To access the form you'll need to enter the code WRT135.

As well as stating your query in the question box, please also quote 'Legal Beagles'.

Once sent, you'll receive an automated reply with a reference number. Post back with this so I can make sure I've got it.

Kind regards,

Lee

Social Media Operations

Vodafone UK

[FrogsLegs]

Re: FrogsLegs - Court Claim - Lowell / Vodafone - 8-2-2016

Hi Lee,

Thank you for replying to this thread, I have done as requested, and the automated email response has the following no for your reference: #12743279

Hi FrogsLegs,

If you'd like me to take a look at your account, email me with your details via the Contact us form here.

To access the form you'll need to enter the code WRT135.

As well as stating your query in the question box, please also quote 'Legal Beagles'.

Once sent, you'll receive an automated reply with a reference number. Post back with this so I can make sure I've got it.

Kind regards,

Lee

Social Media Operations

Vodafone UK

[FrogsLegs]

Re: FrogsLegs - Court Claim - Lowell / Vodafone - 8-2-2016

Hi All,

Thank you for all your kind help thus far, it really is much appreciated

I've still not had a response from Lowell Solicitors. I guess I now need to start compiling my defense and upload that to the MCOL website?

@Amethyst are you able to offer any guidance with regards to my defense? I've seen similar posts on the LB forums which should help get me get going for now. Can I ask if anyone would kindly proofread my defense prior to my submission to the MCOL site?

Again, thank you all :stars: