Okay i will start at the beginning.
I have 5 mobile contracts with 3 mobile.
About 2 years ish ago i decided to add all of my bank account INS and OUTS to a note book to make it easier to keep track of were my money vanishes and what my daily cost of living is.
When doing this i found a 6th Payment going out of my bank. It was in the region of £55 a month. I had been paying it for about 7-8 months it seems and i simply had not noticed among the mire of other outgoings. Ie 3 lots of insurance for the same job.
So i cancelled the DD. Three Rang me on my phone saying i had missed payments blah blah.
I said well no the account your calling about has nothing to do with me.
Now noticeable they have called my 12 year old contact number which i still have.
So when the lady went and looked it transpired that the phone number in question never made a single phone call and the phone sent looked to be in use and she said right very sorry we will terminate the phone at our end it will be useless and i will raise this to someone higher..
Roll on about 3 months they call again explained again ow were very sorry we will close this down it looks like whoever you spoke with didn't complete it....
Then a few months later Lowell come along, Calling constantly, I explained it was nothing to do with me XYZ, They said okay we will ask 3 and put it on hold..
Now i noticed on my credit file Lowel show up as in default.
Month or so later, They came back and said it was never used that is correct but as i paid for it i must of known and it was a upgrade of my old contract, I said well that's darn odd cause your calling me on my old contract.
So it seems somehow someone renewed and upgraded my contract but i never got a call or anything. My number and all other stayed active and fine.
So They have a claim for £996.57, Debt assigned to them on 25.11.21. plus stat interest.
I was tempted to just pay it cause to be frank i can't be doing with the hassle for a such a sum but the other party of me was to counter claim for the sheer fact they have drove me crazy and pretty much called me a liar and now also marked my file.
So how and what do i do from here please if anyone can help..
I hope that is understandable, I suffer with dyslexia so sorry how it maybe written.
I have 5 mobile contracts with 3 mobile.
About 2 years ish ago i decided to add all of my bank account INS and OUTS to a note book to make it easier to keep track of were my money vanishes and what my daily cost of living is.
When doing this i found a 6th Payment going out of my bank. It was in the region of £55 a month. I had been paying it for about 7-8 months it seems and i simply had not noticed among the mire of other outgoings. Ie 3 lots of insurance for the same job.
So i cancelled the DD. Three Rang me on my phone saying i had missed payments blah blah.
I said well no the account your calling about has nothing to do with me.
Now noticeable they have called my 12 year old contact number which i still have.
So when the lady went and looked it transpired that the phone number in question never made a single phone call and the phone sent looked to be in use and she said right very sorry we will terminate the phone at our end it will be useless and i will raise this to someone higher..
Roll on about 3 months they call again explained again ow were very sorry we will close this down it looks like whoever you spoke with didn't complete it....
Then a few months later Lowell come along, Calling constantly, I explained it was nothing to do with me XYZ, They said okay we will ask 3 and put it on hold..
Now i noticed on my credit file Lowel show up as in default.
Month or so later, They came back and said it was never used that is correct but as i paid for it i must of known and it was a upgrade of my old contract, I said well that's darn odd cause your calling me on my old contract.
So it seems somehow someone renewed and upgraded my contract but i never got a call or anything. My number and all other stayed active and fine.
So They have a claim for £996.57, Debt assigned to them on 25.11.21. plus stat interest.
I was tempted to just pay it cause to be frank i can't be doing with the hassle for a such a sum but the other party of me was to counter claim for the sheer fact they have drove me crazy and pretty much called me a liar and now also marked my file.
So how and what do i do from here please if anyone can help..
I hope that is understandable, I suffer with dyslexia so sorry how it maybe written.
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