I was living in a shared property in London from Jan 2015 upto Nov 2017.
When I moved into this property, EDF energy was already supplying energy there. Someone from the flat, or may be landlord put my name to EDF energy.
I or I believe no one in the property ever entered into any agreement with EDF.
I received first bill from EDF on December 2015-11 months after I moved to that property. Bill was for £567. Letter said- you have still unpaid bill of £567 but it did not had any meter reading or may be it had meter reading. I still have that letter but without any details of bill ( meter reading ). I cleared this bill ( card payment) by February 2016.Then I switched to different supplier by February 2016. In April 2016, EDF sent me another bill of £1400. I disputed this bill by telephone call. But they kept sending me payment reminder followed by debt recovery company for Three four months afterwards.and then they stopped communicating.
In August 2017 I moved to new address. Then I started getting letter and phone calls from Lowell portfolio which all I ignored.
In Feb 2019 finally Lowell Solicitor sent me claim form- I replied with two letters
1. I don’t have any knowledge of this debt ( I forgot about EDF as I believed bill was settled), and asked for proof of agreement.
2. I did subject access request.
They replied, they don’t have any agreement but they confirmed that I paid bill of £567 in Feb 2016 ( pointing - I had contract). And then they said I can contact EDF for subject access request and they said they postponed until further investigation.
On 1st may 2019, I received court claim form.
On 8th may I called Lowell portfolio and requested them to allow me to talk to the Solicitor who signed court claim form. But they moved me from one agent to another but refused to allow me talk to Solicitor ( they don’t even know him), rather insisted to make a payment plan and then advised to reply to court or contact step change.
i told them I disputed this bill with original supplier EDF in 2016, but they said, they can’t negotiate the figure even though they sent me 50% discount offer earlier.
I know, my time is very limited.
Currently I am claiming Universal credit as I am on low income.
would learned people here advised me - what can I do now?
I am helpless. I was not the only person used this energy and that £1400 bills with estimated reading just after two months of clearing EDF’s initial demand of £567 does not make any sense.
Could anyone please helo?
When I moved into this property, EDF energy was already supplying energy there. Someone from the flat, or may be landlord put my name to EDF energy.
I or I believe no one in the property ever entered into any agreement with EDF.
I received first bill from EDF on December 2015-11 months after I moved to that property. Bill was for £567. Letter said- you have still unpaid bill of £567 but it did not had any meter reading or may be it had meter reading. I still have that letter but without any details of bill ( meter reading ). I cleared this bill ( card payment) by February 2016.Then I switched to different supplier by February 2016. In April 2016, EDF sent me another bill of £1400. I disputed this bill by telephone call. But they kept sending me payment reminder followed by debt recovery company for Three four months afterwards.and then they stopped communicating.
In August 2017 I moved to new address. Then I started getting letter and phone calls from Lowell portfolio which all I ignored.
In Feb 2019 finally Lowell Solicitor sent me claim form- I replied with two letters
1. I don’t have any knowledge of this debt ( I forgot about EDF as I believed bill was settled), and asked for proof of agreement.
2. I did subject access request.
They replied, they don’t have any agreement but they confirmed that I paid bill of £567 in Feb 2016 ( pointing - I had contract). And then they said I can contact EDF for subject access request and they said they postponed until further investigation.
On 1st may 2019, I received court claim form.
On 8th may I called Lowell portfolio and requested them to allow me to talk to the Solicitor who signed court claim form. But they moved me from one agent to another but refused to allow me talk to Solicitor ( they don’t even know him), rather insisted to make a payment plan and then advised to reply to court or contact step change.
i told them I disputed this bill with original supplier EDF in 2016, but they said, they can’t negotiate the figure even though they sent me 50% discount offer earlier.
I know, my time is very limited.
Currently I am claiming Universal credit as I am on low income.
would learned people here advised me - what can I do now?
I am helpless. I was not the only person used this energy and that £1400 bills with estimated reading just after two months of clearing EDF’s initial demand of £567 does not make any sense.
Could anyone please helo?
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