Morning all,
I have unfortunately received a claim form from an ex supplier for a sum that I am disputing.
The claim is for the delivery of items that were unfortunately never received early last year. I contacted the sender on multiple occasions asking for a POD (signature) but they were never able to provide me with one which prevented me paying the invoice.
I have already completed the acknowledgement of service and confirmed I am disputing the claim
but am unsure where I need to go next?
Is there a standard layout I need to use for documentation or a generic form I need to use?
I have never had to use the online forms so am a little concerned about making mistakes!
Any help is much appreciated!
I have unfortunately received a claim form from an ex supplier for a sum that I am disputing.
The claim is for the delivery of items that were unfortunately never received early last year. I contacted the sender on multiple occasions asking for a POD (signature) but they were never able to provide me with one which prevented me paying the invoice.
I have already completed the acknowledgement of service and confirmed I am disputing the claim
but am unsure where I need to go next?
Is there a standard layout I need to use for documentation or a generic form I need to use?
I have never had to use the online forms so am a little concerned about making mistakes!
Any help is much appreciated!
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