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I have today (7/10/21) received a County Court Claim form (issued 4/10/21).
It is on behalf of Premier Parking Solutions. They issued me with an PCN for a car park in Devon. I paid for the carpark, did not over stay, and still have the ticket as proof of payment. I queried it and supplied the proof and they said that I had not entered my reg number.
It went to IAS for appeal who found against me. This is from the reply “Parking on this site is only for authorised users. These conditions are clearly displayed on the signage on site. As this vehicle was not authorised to park at this site due to no payment having been made to authorise its stay, we uphold the decision to issue the parking charge notice. Please see the enclosed photographs of the signage, this shows all of the terms and conditions including the fact that a valid ticket must be displayed at all times. I would draw your attention to paragraphs 1 and 10 in particular along with the payment instructions on the pay and display machines. If the vehicle registration on the displayed pay and display ticket does not correspond with the vehicle registration it is displayed in then it is not a valid ticket.”
My argument has been that I did input my reg number, I paid for my stay, and a ticket was issued. No where does the signage say that the reg number will be printed on the ticket. I believe it should not have issued a ticket without a complete reg.
In the appeal they produced a white list export to prove the machine working, all other regs were redacted due to GDPR, mine just shows the first digit of my reg. Clearly it did not take the whole of the reg when I inputted it but did take payment and issued a ticket. We have the same type of machine at our local car park and it will not take money/issue a ticket if only a partial reg is entered so I believe the machine was faulty.
As you can tell, I strongly believe that I should not have to pay the fine as I did pay for a ticket, it was clearly displayed and I did not over stay.
Any advice on what is my best way to complete the claims form with relevant information to have a chance of winning this?
It is on behalf of Premier Parking Solutions. They issued me with an PCN for a car park in Devon. I paid for the carpark, did not over stay, and still have the ticket as proof of payment. I queried it and supplied the proof and they said that I had not entered my reg number.
It went to IAS for appeal who found against me. This is from the reply “Parking on this site is only for authorised users. These conditions are clearly displayed on the signage on site. As this vehicle was not authorised to park at this site due to no payment having been made to authorise its stay, we uphold the decision to issue the parking charge notice. Please see the enclosed photographs of the signage, this shows all of the terms and conditions including the fact that a valid ticket must be displayed at all times. I would draw your attention to paragraphs 1 and 10 in particular along with the payment instructions on the pay and display machines. If the vehicle registration on the displayed pay and display ticket does not correspond with the vehicle registration it is displayed in then it is not a valid ticket.”
My argument has been that I did input my reg number, I paid for my stay, and a ticket was issued. No where does the signage say that the reg number will be printed on the ticket. I believe it should not have issued a ticket without a complete reg.
In the appeal they produced a white list export to prove the machine working, all other regs were redacted due to GDPR, mine just shows the first digit of my reg. Clearly it did not take the whole of the reg when I inputted it but did take payment and issued a ticket. We have the same type of machine at our local car park and it will not take money/issue a ticket if only a partial reg is entered so I believe the machine was faulty.
As you can tell, I strongly believe that I should not have to pay the fine as I did pay for a ticket, it was clearly displayed and I did not over stay.
Any advice on what is my best way to complete the claims form with relevant information to have a chance of winning this?
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