Hi all.
I will try to summarise -
My vehicle suffered a hit and run. Car Insurance arranged for vehicle to be picked up and transported for assessment. Vehicle was then transported back but during offloading, tarmac was damaged on our road.
Car Insurance have yet to comment, When I contacted the assessment garage, they stated that they sub-contracted the pick up and delivery of vehicle to a third party and the third party would take care of it. I arrived home yesterday to see that someone, presumably the third party garage, had filled in the damage but it looks awful and was completed in the rain which, according to my research, is a no-no.
I think that the car insurance are ultimately responsible for this, please can I ask two questions:
1. Is it the insurance who are ultimately responsible?
2. Am I being unreasonable for wanting the tarmac to be 'as it was before the issue', ie - not some poor effort of a repair?
Photos of damage and repair attached.
I will try to summarise -
My vehicle suffered a hit and run. Car Insurance arranged for vehicle to be picked up and transported for assessment. Vehicle was then transported back but during offloading, tarmac was damaged on our road.
Car Insurance have yet to comment, When I contacted the assessment garage, they stated that they sub-contracted the pick up and delivery of vehicle to a third party and the third party would take care of it. I arrived home yesterday to see that someone, presumably the third party garage, had filled in the damage but it looks awful and was completed in the rain which, according to my research, is a no-no.
I think that the car insurance are ultimately responsible for this, please can I ask two questions:
1. Is it the insurance who are ultimately responsible?
2. Am I being unreasonable for wanting the tarmac to be 'as it was before the issue', ie - not some poor effort of a repair?
Photos of damage and repair attached.
Comment