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Is this a GDPR data breach by my bank?

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  • Is this a GDPR data breach by my bank?

    EDIT: a photo has uploaded as a follow up comment.

    Hello.
    A few months ago, a solicitor drew up a personal injury trust for me, and I opened a specialist UK bank account to manage the funds (I don't think I am allowed to mention the bank name here?)

    The account name, is my full name including middle name, followed by 'personal injury trust 2024'
    This was the advice of the solicitor to complete the bank application form.

    Since then, all mail sent from the bank has the full details of my account showing in the envelope window, and not just my name, eg:

    'Joe John Bloggs Personal Injury Trust 2024'
    then my address.

    (I've tried to post an image, but there's a block on that - says I'm not authorised)


    My mail can sometimes go to neighbours or a business across the road in error by my post person.
    I don't want others to know I have a personal injury trust account, and wonder if this is possibly a GDPR breach?

    Surely just my name should be on show?
    The envelope states 'private and personal' but it's hardly private against anyone handling my mail.

    I shall email the bank, as experiences with them by phone hasn't been good so far.
    It took three calls over a month to get a cheque book sent out, and call handlers don't leave notes for the next one. They don't handle calls professionally either.

    I'm asking here so that if needs be, I can arm myself with the relevant wording of complaint if you wouldn't mind helping please.

    Thanks in advance
    Tags: None

  • #2
    Pic has gone through now.
    Attached Files

    Comment


    • #3
      Have you told the bank?

      Comment


      • #4
        I can't see how it is a GDPR breach. It's the account name you asked the bank to use. As posted above, have you asked them to address post in a different way ?
        All opinions expressed are based on my personal experience. I am not a lawyer and do not hold any legal qualifications.

        Comment


        • #5
          Your bank is clearly your first port of call here.
          Lawyer (solicitor) - retired from practice, now supervising solicitor in a university law clinic. I do not advise by private message.

          Litigants in Person should download and read the Judiciary's handbook for litigants in person: https://www.judiciary.uk/wp-content/..._in_Person.pdf

          Comment


          • #6
            Apologies, I wasn't very clear. It's not easy to explain.

            The trust set up by the solicitor was given a title which includes my name (as in the photo)

            I then applied to the bank through a lengthy application form to open the trust bank account under my given name only, and had to provide ID and proof of address to support my given name.
            In one section of the application form it asked for the drawn up trust's name, which I gave.

            I'm just surprised that I'd be addressed in communications as anything other than my name, as visible info is being released without any need.

            I hope this makes sense

            Comment


            • #7
              Again, raise this with the bank.
              Lawyer (solicitor) - retired from practice, now supervising solicitor in a university law clinic. I do not advise by private message.

              Litigants in Person should download and read the Judiciary's handbook for litigants in person: https://www.judiciary.uk/wp-content/..._in_Person.pdf

              Comment


              • #8
                I doubt this has anything to do with GPDR, and therefore, not a breach.

                I'm a trustee on a number of trusts. Banks, (and tax authorities for that matter) will use the name on the trust deed (of which they will hold copy). If the name is not given on the trust deed then it may be stated in a signed "Trustees' Resolution".

                The name on the bank account must match those on the trust deed/or Resolution and be the same name given to the tax authorities also.

                Banks are very particular on this as they now have to check this as part of their obligations under money laundering processes. (One bank in the past was heavily fined for not doing due diligence ).

                You can ask your bank if they would please use your name (only) on the addressed envelope, but changing the name of a trust is complex, but can be done if one is prepared to put time and effort into doing it properly.

                Comment

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