EDIT: a photo has uploaded as a follow up comment.
Hello.
A few months ago, a solicitor drew up a personal injury trust for me, and I opened a specialist UK bank account to manage the funds (I don't think I am allowed to mention the bank name here?)
The account name, is my full name including middle name, followed by 'personal injury trust 2024'
This was the advice of the solicitor to complete the bank application form.
Since then, all mail sent from the bank has the full details of my account showing in the envelope window, and not just my name, eg:
'Joe John Bloggs Personal Injury Trust 2024'
then my address.
(I've tried to post an image, but there's a block on that - says I'm not authorised)
My mail can sometimes go to neighbours or a business across the road in error by my post person.
I don't want others to know I have a personal injury trust account, and wonder if this is possibly a GDPR breach?
Surely just my name should be on show?
The envelope states 'private and personal' but it's hardly private against anyone handling my mail.
I shall email the bank, as experiences with them by phone hasn't been good so far.
It took three calls over a month to get a cheque book sent out, and call handlers don't leave notes for the next one. They don't handle calls professionally either.
I'm asking here so that if needs be, I can arm myself with the relevant wording of complaint if you wouldn't mind helping please.
Thanks in advance
Hello.
A few months ago, a solicitor drew up a personal injury trust for me, and I opened a specialist UK bank account to manage the funds (I don't think I am allowed to mention the bank name here?)
The account name, is my full name including middle name, followed by 'personal injury trust 2024'
This was the advice of the solicitor to complete the bank application form.
Since then, all mail sent from the bank has the full details of my account showing in the envelope window, and not just my name, eg:
'Joe John Bloggs Personal Injury Trust 2024'
then my address.
(I've tried to post an image, but there's a block on that - says I'm not authorised)
My mail can sometimes go to neighbours or a business across the road in error by my post person.
I don't want others to know I have a personal injury trust account, and wonder if this is possibly a GDPR breach?
Surely just my name should be on show?
The envelope states 'private and personal' but it's hardly private against anyone handling my mail.
I shall email the bank, as experiences with them by phone hasn't been good so far.
It took three calls over a month to get a cheque book sent out, and call handlers don't leave notes for the next one. They don't handle calls professionally either.
I'm asking here so that if needs be, I can arm myself with the relevant wording of complaint if you wouldn't mind helping please.
Thanks in advance
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