Hi all, I have had a hole drilled and some equipment fitted for a ground source heat pump. I paid £6000 deposit for what was originally quoted out at £13000. The job was due to be completed in a week but after much nagging has taken over 3 months. There was some extra work required which was quoted at a daily rate. The extra work took 2 days, there is cctv at my house. I have received the final bill and it’s £21000. The equipment fitted I have been told by the second fix is second hand and not upto standard for the job quoted. The extra work daily rate is over what they actually did. (They have even charged for days they were not even at my house) They are holding the certificate to ransom until they get paid. Overall I’m not happy, the second fix has said the work complete is shoddy and they will need to redo some of their concreting and steel work to get it to standard a cost that I would need to pay for.
Where do I stand? Can I contest some of the items on the bill, the work required to rectify and the second hand sub standard equipment? The bill was sent to me yesterday afternoon and I have just received an email saying that I have not paid and threatening that they own the hole in my garden? I want to contest it but I’m worried they are going to come onto my property and damage all of it so I have to start again.
Thanks in advance
Where do I stand? Can I contest some of the items on the bill, the work required to rectify and the second hand sub standard equipment? The bill was sent to me yesterday afternoon and I have just received an email saying that I have not paid and threatening that they own the hole in my garden? I want to contest it but I’m worried they are going to come onto my property and damage all of it so I have to start again.
Thanks in advance
Comment