Wallace Sacks Chesterfield Sofas

[Trix1970]

I ordered and paid for two sofas July '16 with a 6-10 wk lead time. After all sorts of excuses, delays and fake promises they attempted to deliver ONE sofa in January. By this time I lost all faith and cancelled the order. They've tried to deduct me a £200 cancellation fee and they still have my money!!! Anyone else managed to resolve issues with this company??

[MIKE770]

Re: Wallace Sacks Chesterfield Sofas

how did you pay for it???

[Trix1970]

Re: Wallace Sacks Chesterfield Sofas

how did you pay for it???

Debit card, bank does the charge back thing, but because it's over 6 months now they're not keen, they haven't given a definite no..but.... I'm quite prepared to take this further through legal channels, but would rather not if I don't have too

[Diana M]

Re: Wallace Sacks Chesterfield Sofas

It seems you are not alone with your issue if you read these reviews

https://uk.trustpilot.com/review/www.wallacesacks.com

(assuming it's the same business you're referring to)

Is it this company which narrowly missed being struck off by Companies House a couple of weeks ago?

https://beta.companieshouse.gov.uk/c...filing-history

Di