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Wallace Sacks Chesterfield Sofas

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  • #1

    Wallace Sacks Chesterfield Sofas

    I ordered and paid for two sofas July '16 with a 6-10 wk lead time. After all sorts of excuses, delays and fake promises they attempted to deliver ONE sofa in January. By this time I lost all faith and cancelled the order. They've tried to deduct me a £200 cancellation fee and they still have my money!!! Anyone else managed to resolve issues with this company??
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  • #2
    Re: Wallace Sacks Chesterfield Sofas

    how did you pay for it???

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    • #3
      Re: Wallace Sacks Chesterfield Sofas

      Originally posted by MIKE770 View Post
      how did you pay for it???
      Debit card, bank does the charge back thing, but because it's over 6 months now they're not keen, they haven't given a definite no..but.... I'm quite prepared to take this further through legal channels, but would rather not if I don't have too

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      • #4
        Re: Wallace Sacks Chesterfield Sofas

        It seems you are not alone with your issue if you read these reviews

        https://uk.trustpilot.com/review/www.wallacesacks.com

        (assuming it's the same business you're referring to)

        Is it this company which narrowly missed being struck off by Companies House a couple of weeks ago?

        https://beta.companieshouse.gov.uk/c...filing-history

        Di

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