My unemployed brother (mental health issues) lives in an inherited house. After several years my sister moved in. He completed a 'council tax reduction' application, making note of our sister and her circumstances.
Several years passed. Before Christmas, my sister noticed a large monthly payment had been taken by the council - although the rates account is in my brothers name, the direct debit was set up from my sisters account, Unsure as to why, we as a family, decided to address the problem of my brothers unopened mail in order to hopefully find out why this increased amount had been taken.
Shockingly, amongst the hundreds plus letters, there were 2 unopened cheques from the council, amounting to over £700. These were dated 2012 and 2013. however, did However, there was no letter to shine any light on unexpectedly deduction by the council.
Today we went to the council offices re the cheques hopefully they could in some form be reissued. Initially, we were hopeful and in fact we got as far as giving bank details, where up a snag arose as the direct debits were taken from my sisters account. This prompted several phone calls to various departments, where upon we were informed the account was over £3,000 in arrears and in fact, the council were already - prior to our visit - set to take the outstanding amount in one fell swoop, without any notice. To say we were floored is an understatement.
Seemingly, when my brother filled in the online council tax form, although being absolutely truthful in every respect, he had omitted to declare the fact she also had "a financial interest" in the property. This seemingly relevant fact had never entered his, or for that matter any of the other family members, head. Particularly as this wasn't queried throughout the application, to our knowledge.
The cheques have now been held and that amount deducted from the arrears.
I have come home and as a test to satisfy myself that my brother hadn't missed anything, completed the online form. Nowhere, was there an opportunity to declare a financial interest, other than by my bother as 'owner occupier'. My sister was, correctly, stated as a non-dependant - the one status which applied out of, I think 3, which did not include 'owner occupier'.
It would have been devastating had they would have tried to take over £3,000 from her account in 2 days. They seemingly had knowledge of the issue before we had visited the office today ... a complete coincidence, prompted by the outdated cheques. How had they come upon this relevant fact, when we were not aware of it?
We have many unanswered questions, but I am hoping to start here with advice hopefully. This financial burden will fall to the family, as my brother with his mental health issues is unemployed and living hand to mouth - supported by us. (He is fighting for benefits, which is struggling to retain).
My brother did not deliberately set out to mislead and as a family, we do not think he is to blame for the arrears ... perhaps you will point out otherwise.
Do you think we will have to find the money for the arrears? I have asked for the relevant section, on the form, where this situation could have been avoided. Incidentally, I have filled in the form from start to finish and can see that my brother has been over and above truthful about all the circumstances, as he saw it.
Please advise.
Several years passed. Before Christmas, my sister noticed a large monthly payment had been taken by the council - although the rates account is in my brothers name, the direct debit was set up from my sisters account, Unsure as to why, we as a family, decided to address the problem of my brothers unopened mail in order to hopefully find out why this increased amount had been taken.
Shockingly, amongst the hundreds plus letters, there were 2 unopened cheques from the council, amounting to over £700. These were dated 2012 and 2013. however, did However, there was no letter to shine any light on unexpectedly deduction by the council.
Today we went to the council offices re the cheques hopefully they could in some form be reissued. Initially, we were hopeful and in fact we got as far as giving bank details, where up a snag arose as the direct debits were taken from my sisters account. This prompted several phone calls to various departments, where upon we were informed the account was over £3,000 in arrears and in fact, the council were already - prior to our visit - set to take the outstanding amount in one fell swoop, without any notice. To say we were floored is an understatement.
Seemingly, when my brother filled in the online council tax form, although being absolutely truthful in every respect, he had omitted to declare the fact she also had "a financial interest" in the property. This seemingly relevant fact had never entered his, or for that matter any of the other family members, head. Particularly as this wasn't queried throughout the application, to our knowledge.
The cheques have now been held and that amount deducted from the arrears.
I have come home and as a test to satisfy myself that my brother hadn't missed anything, completed the online form. Nowhere, was there an opportunity to declare a financial interest, other than by my bother as 'owner occupier'. My sister was, correctly, stated as a non-dependant - the one status which applied out of, I think 3, which did not include 'owner occupier'.
It would have been devastating had they would have tried to take over £3,000 from her account in 2 days. They seemingly had knowledge of the issue before we had visited the office today ... a complete coincidence, prompted by the outdated cheques. How had they come upon this relevant fact, when we were not aware of it?
We have many unanswered questions, but I am hoping to start here with advice hopefully. This financial burden will fall to the family, as my brother with his mental health issues is unemployed and living hand to mouth - supported by us. (He is fighting for benefits, which is struggling to retain).
My brother did not deliberately set out to mislead and as a family, we do not think he is to blame for the arrears ... perhaps you will point out otherwise.
Do you think we will have to find the money for the arrears? I have asked for the relevant section, on the form, where this situation could have been avoided. Incidentally, I have filled in the form from start to finish and can see that my brother has been over and above truthful about all the circumstances, as he saw it.
Please advise.
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