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Hi
I claim housing benefit due to being disabled from an injury. I found out today that the local authority had suspended my payment.
I asked why and was told that they were reviewing many claims and they suspend them whilst they renew them. I had received an amended notice in May stating a reduction in September, which I am fine about.
I asked them when the claim was suspended and they said the 29th June, and I did not need to provide any evidence or amendment paperwork to them. The payment was moved to the 20th July.
I was not informed of this suspension, and my rent is due on the 15th of the month, so it will be late and if pushed further back may, in an extreme case, possibly cause the landlord not to renew my tenancy.
My question is, should they have informed me, because although it does not cause hardship now, if it continues it will. Do the 1996 housing benefit regulations still apply to the fact they should let you know.
When I spoke to the very helpful lady she told me a memo had been sent telling them not to send letters to people as to avoid those people becoming stressed.........
I am fortunate that I can get the rent paid, but what if I couldn't, are they breaching some guideline.
Many thanks
I claim housing benefit due to being disabled from an injury. I found out today that the local authority had suspended my payment.
I asked why and was told that they were reviewing many claims and they suspend them whilst they renew them. I had received an amended notice in May stating a reduction in September, which I am fine about.
I asked them when the claim was suspended and they said the 29th June, and I did not need to provide any evidence or amendment paperwork to them. The payment was moved to the 20th July.
I was not informed of this suspension, and my rent is due on the 15th of the month, so it will be late and if pushed further back may, in an extreme case, possibly cause the landlord not to renew my tenancy.
My question is, should they have informed me, because although it does not cause hardship now, if it continues it will. Do the 1996 housing benefit regulations still apply to the fact they should let you know.
When I spoke to the very helpful lady she told me a memo had been sent telling them not to send letters to people as to avoid those people becoming stressed.........
I am fortunate that I can get the rent paid, but what if I couldn't, are they breaching some guideline.
Many thanks
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