Hi
My sister has received, via a previous address, a claim for overpaid working tax credit for £4000. Apparently this is out of the blue, there is no breakdown and she says she has no clue what it is for. She has no available funds whatsoever to repay it.
As they do not know her current address she really wants just to ignore it and hope it will go away ( an understandable reaction) And as it apparently goes back 6 years she may not have records to check figures anyway.
Is there somewhere she can go for help before approaching them ? And can they reclaim this if it is an error on their side?
Thanks
My sister has received, via a previous address, a claim for overpaid working tax credit for £4000. Apparently this is out of the blue, there is no breakdown and she says she has no clue what it is for. She has no available funds whatsoever to repay it.
As they do not know her current address she really wants just to ignore it and hope it will go away ( an understandable reaction) And as it apparently goes back 6 years she may not have records to check figures anyway.
Is there somewhere she can go for help before approaching them ? And can they reclaim this if it is an error on their side?
Thanks
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