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Re: benefits we are entitled to
Have you started receiving the payments on the joint claim yet ?
Their systems are seriously not set up for people changing from single to joint claims, I had all manner of overpayment requests when I changed from single to joint but since the joint claim got up and running I havent heard a sausage. Phoning them you have to stamp it in to their heads that theres the single claim AND the joint claim - for some reason they don't seem to get that you are still the same person. It drove me bonkers for a while.
If there is an overpayment then because your single claim stopped and is considered entirely seperate from the joint claim then you do have to pay them directly (rather than have it subtracted from your ongoing tax credits) It can be paid in 12 monthly installments (thats the standard) or if you can't afford to do that you can ask to pay over a longer period.
You can't appeal their decision to recover the overpayment but you can appeal their decisions on your entitlement (when they made the overpayment)
You can request a detailed calculation of your entitlements (award calculation notice) not sure for how many years - its form TC647 - and you can write to them asking for a tailored reply. There is some info which might help you here Challenging a tax credit overpayment it may be a little out of date but gives you the main points.
Hope that helps a little, it's a starting point anyway.
Have you started receiving the payments on the joint claim yet ?
Their systems are seriously not set up for people changing from single to joint claims, I had all manner of overpayment requests when I changed from single to joint but since the joint claim got up and running I havent heard a sausage. Phoning them you have to stamp it in to their heads that theres the single claim AND the joint claim - for some reason they don't seem to get that you are still the same person. It drove me bonkers for a while.
If there is an overpayment then because your single claim stopped and is considered entirely seperate from the joint claim then you do have to pay them directly (rather than have it subtracted from your ongoing tax credits) It can be paid in 12 monthly installments (thats the standard) or if you can't afford to do that you can ask to pay over a longer period.
You can't appeal their decision to recover the overpayment but you can appeal their decisions on your entitlement (when they made the overpayment)
You can request a detailed calculation of your entitlements (award calculation notice) not sure for how many years - its form TC647 - and you can write to them asking for a tailored reply. There is some info which might help you here Challenging a tax credit overpayment it may be a little out of date but gives you the main points.
Hope that helps a little, it's a starting point anyway.
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