Hi all
Last year I reclaimed £1500 in charges from the Halifax out of £2,030 I was charged, they repaid this after 1 letter requesting a refund and at first offered me £800 ( they phoned me up ) and I refused saying I would go to court, the guy then asked me how much I would be prepared to accept and as I was on the spot I said £1500 which he agreed, I got a letter to accept in full and final settlement which i returned and they paid me a few days later, ive now discovered that all the charges I paid were taken out of my working and family tax credit, and my little boys DLA, as this is the account that all our benefits are paid into and all our monthly DDs are paid, also ive since had another 2 charges of £39, my question is this, due to the recently publicised article regarding the banks and social security benifits, would the bank be obliged to repay the other £530, even though I signed in full and final settlement, could anyone please advise, they did state at the time that they were reserving the right to close my account if i reclaimed again but ive already opened another account..B
Last year I reclaimed £1500 in charges from the Halifax out of £2,030 I was charged, they repaid this after 1 letter requesting a refund and at first offered me £800 ( they phoned me up ) and I refused saying I would go to court, the guy then asked me how much I would be prepared to accept and as I was on the spot I said £1500 which he agreed, I got a letter to accept in full and final settlement which i returned and they paid me a few days later, ive now discovered that all the charges I paid were taken out of my working and family tax credit, and my little boys DLA, as this is the account that all our benefits are paid into and all our monthly DDs are paid, also ive since had another 2 charges of £39, my question is this, due to the recently publicised article regarding the banks and social security benifits, would the bank be obliged to repay the other £530, even though I signed in full and final settlement, could anyone please advise, they did state at the time that they were reserving the right to close my account if i reclaimed again but ive already opened another account..B
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