Not sure if this is in the right section please move if not.
My daughter received a court summons from her housing association for underpayment of rent.
Universal credit are covering her and her partners rent £106 per week. Unbeknown to them the rent was increased to £126 per week.
What they tell me is they have never received a letter informing them that their rent had increased and therefore did not have an opportunity to inform the proper authorities hopefully to get the extra payment covered.
This lead to them owing around £1800 and a court date 18/01/2023 for eviction
We called the housing association yesterday and I paid £1000 off the amount.
Tomorrow Universal credit will pay £500
We informed the housing association that once the payment from universal credit had been made we would pay the remainder to clear the debt.
So a couple of questions.
(1) the housing association said even if arrears were paid off, the case would still have to go to court due to it now being in front of the judge. Is this correct ?
(2) Housing association said if money owing was paid off there is unlikely to be a eviction ?
(3) As my daughter was not aware of the rent increase and her circumstances have not changed for over 2years would she have any hope of getting universal credit to backdate the extra rental charges ?
We are aware a lot of her mail gets delivered to the wrong address, as it goes to a similar named street.
For example her street name is the same as the one it is wrongly delivered to only one has north in it the other south
We have also done a SAR with the housing association because they have mentioned that they have tried calling my daughter on several occasions to discuss this matter but my daughter says she has not received a single phone call from them.
thanks for any advise given
My daughter received a court summons from her housing association for underpayment of rent.
Universal credit are covering her and her partners rent £106 per week. Unbeknown to them the rent was increased to £126 per week.
What they tell me is they have never received a letter informing them that their rent had increased and therefore did not have an opportunity to inform the proper authorities hopefully to get the extra payment covered.
This lead to them owing around £1800 and a court date 18/01/2023 for eviction
We called the housing association yesterday and I paid £1000 off the amount.
Tomorrow Universal credit will pay £500
We informed the housing association that once the payment from universal credit had been made we would pay the remainder to clear the debt.
So a couple of questions.
(1) the housing association said even if arrears were paid off, the case would still have to go to court due to it now being in front of the judge. Is this correct ?
(2) Housing association said if money owing was paid off there is unlikely to be a eviction ?
(3) As my daughter was not aware of the rent increase and her circumstances have not changed for over 2years would she have any hope of getting universal credit to backdate the extra rental charges ?
We are aware a lot of her mail gets delivered to the wrong address, as it goes to a similar named street.
For example her street name is the same as the one it is wrongly delivered to only one has north in it the other south
We have also done a SAR with the housing association because they have mentioned that they have tried calling my daughter on several occasions to discuss this matter but my daughter says she has not received a single phone call from them.
thanks for any advise given
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