Re: Benefit overpayment
It sounds like you might need some practical help dealing with this, as it is over a long period and complicated. I would see if you can both get an appointment at a Citizens Advice office, explain it is about historical benefits overpayments and that you've had contact from Rundles. Take all the paperwork you have with you and someone should be able to look over it and outline what your options are.
It could be Child Tax Credit although that would be HMRC chasing overpayment not DWP. DWP would be income support. The Council would be Housing Benefit.
It may have been combined together in joint names because their argument was she was overpaid because you were a couple.
( oops sorry should have refreshed before typing - yes send to Kati if you possibly can )
It sounds like you might need some practical help dealing with this, as it is over a long period and complicated. I would see if you can both get an appointment at a Citizens Advice office, explain it is about historical benefits overpayments and that you've had contact from Rundles. Take all the paperwork you have with you and someone should be able to look over it and outline what your options are.
It could be Child Tax Credit although that would be HMRC chasing overpayment not DWP. DWP would be income support. The Council would be Housing Benefit.
It may have been combined together in joint names because their argument was she was overpaid because you were a couple.
( oops sorry should have refreshed before typing - yes send to Kati if you possibly can )
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