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While it is best to make your complaint directly to the bank or lender concerned if you feel you have been Missold PPI and wish to request a refund, it is understood that for many people they do not feel confident managing their claim on their own. The service from Resolver is completely free and will assist you in creating and submitting your complaint to the right place. It is a kind of half way house between doing it completely on your own and losing up to 45% of your refund to a Claims Management Company, and is still completely FREE.
If you need help with your reclaim of PPI or Personal Bank Account charges you do not need to pay for this if you use the
complaints service.
The Resolver Service helps you prepare your emails - they provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go. The system allows you record all your communications , keep a copy of everything that’s said with your issue and record all complaint correspondence in your own case file. They also assist you with help on the next steps to take to escalate your complaint - and potentially take it to the Financial Ombudsman.
If you need help with your reclaim of PPI or Personal Bank Account charges you do not need to pay for this if you use the
complaints service. The Resolver Service helps you prepare your emails - they provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go. The system allows you record all your communications , keep a copy of everything that’s said with your issue and record all complaint correspondence in your own case file. They also assist you with help on the next steps to take to escalate your complaint - and potentially take it to the Financial Ombudsman.
