Wendy's PPI thread

[WendyB]

Just deciding whether to go for PPI.

Only thing we've had PPI on (as far as i know) is credit cards, any new stuff we always refuse the PPI, and in fact cancelled the credit card PPi ages ago. Have had all charges back on credit cards, both of our Crap One accounts now closed, OH's Natwest still got a balance but card no longer in use. I don't remember ticking the PPI boxes in the first place.

Would I need to get the CCAs first, then go for it, or just ask them to pay it back straight off.
There was
Capital One (now closed, all charges reclaimed)
Natwest (all charges reclaimed, small balance owing, all up to date, card no longer in use)
Barclaycard OH small balance, never had any charges
MBNA no charges, small balance, up to date, recently cancelled PPI
Citi (had most of charges back, filing N1 for the rest)

Haven't done any spreadies yet, waiting to see if I need the CCAs first.

All advice gratefully received.

[Paule]

Re: Wendy's PPI thread

For credit Cards, If you had the statements to claim your charges, then the statements should show the PPI payments as well.

In you initial letters you dont have to actually say an amount, just ask for the payments plus interest back.
Then wait till you get their initial response.

[WendyB]

Re: Wendy's PPI thread

Right, I'll get on that as soon as I can. But don't I have to give them a reason for claiming back, ie missold or something? Or just amend the charges letter to say PPI and see what happens.

[Xena]

Re: Wendy's PPI thread

Yes you do need to say why you were mis sold it

[WendyB]

Re: Wendy's PPI thread

Well I don't know as I was mis-sold it, but if I can get it back I will! Thats why I thought I'd need the CCA - to show that I never ticked the box ie never asked for it. If by any chance I did tick the box I'll cross that bridge when I get to it.

I think I'll just say in my letter that I didn't ask for it in the first place so can I have it back please. And see what they say.

[thephoenix]

Re: Wendy's PPI thread

I think with credit cards it's was pretty much industry standard to include PPI on an account.

I have never requested PPI on any credit card I've ever had but you can guess what I found on the statements ........PPI payments.

Don't know about now though, I have a feeling the applications may have changed slightly

[enaid]

Re: Wendy's PPI thread

Well I don't know as I was mis-sold it, but if I can get it back I will! Thats why I thought I'd need the CCA - to show that I never ticked the box ie never asked for it. If by any chance I did tick the box I'll cross that bridge when I get to it.

I think I'll just say in my letter that I didn't ask for it in the first place so can I have it back please. And see what they say.

Do you have a mis-selling claim?
• Being forced to buy a PPI policy in conjunction with a loan does not breach FSA guidelines. But the FSA says that fact does not exclude borrowers from making a mis-selling complaint to the Financial Ombudsman, who assesses whether the way the policy was sold was fair and reasonable.
Banks and lenders who subscribe to the BANKING CODE agree they will not force customers to also buy their Payment Protection Insurance , but they can insist on them having some form of Payment Protection Insurance.
We have heard a litany of complaints from borrowers who say unscrupulous salespeople told them they would not get a loan unless they signed up to the lender's own protection insurance. If this has happened to you, you should pursue the bank through its usual complaints process. If you have no success, the next step is to complain the Financial Ombudsman.
• You may also have a case for mis-selling if you have been sold a policy while you are self-employed, unemployed or retired – all of which make PPI void. PPI policies are valid only for people who are employed by someone else and the lender or insurer should have checked your employment status when they sold the policy.
• Most policies do not cover you for loss of income caused by a wide range of illnesses or ailments, including mental illness and back trouble, which keep thousands of people off work each year. A lender or insurer should warn you that illnesses like these, and other pre-existing conditions that might keep you off work, will not be covered.
• If a lender sells you a PPI policy with a card or loan, it significantly increases the interest rate you will be paying. Lenders are obliged to advertise the total: APR so you know exactly how much your monthly repayments – including insurance – will be. If they haven't, you can pursue them for mis-selling.
The lender should also have explained to you the full cost of the policy, and how your monthly repayments without insurance would be affected by adding insurance to the loan or credit card agreement.
If your lender did not do any of these things, you may have a claim for mis-selling.
Additionally, you may have a claim if you have tried to cancel your PPI policy, and have been refused, or if you have cancelled the policy part-way through the loan period and received a smaller reduction in monthly payments than you were expecting

See if any thing on there fits the bill for mis selling.

[WendyB]

Re: Wendy's PPI thread

Have started getting my bum into gear.

OH's Crap One card - PPI charged £32.65
My Crap One card - PPi charged £375.01

Think I'll send Prelims soon. can't do it today cos really busy at work, and haven't got any of the programmes at home.

[WendyB]

Re: Wendy's PPI thread

What do you think of this?


I am writing to ask you to refund to me the charges for Payment Protection Insurance which you have levied from my account since March 2002. I took out the above credit card account in 2001. Payment Protection Insurance was added on to the outstanding balance each month.
I believe that this payment protection insurance policy was mis-sold, as I I did not request PPI as my employer provides a generous illness and redundancy package.
The total amount of my premiums plus interest since March 2002 is £xxx plus interest of .

I am requesting a full refund of all my insurance payments, plus interest, which total [£ xxx].
As my account is now closed, please send repayment to myself in the form of a cheque, at the above address.

Haven't done the speradsheet yet, boss looming!

[WendyB]

Re: Wendy's PPI thread

Have finally done the spreadsheet for my Crap One PPI. Prelim and spreadsheet sent recorded today.

[WendyB]

Re: Wendy's PPI thread

Got a copy of OH's application from MBNA. Its got a tick in the box for PPI, duly signed and dated by OH, so it looks like this one is a non-starter. Accompanied by a letter saying they won't be refunding, he asked forit, and premiums have been piad to insurers etc. Oh well never mind, this one was always a longshot anyway.

[Guest]

Re: Wendy's PPI thread

Don't give up so easily. Recent press reports stated that the Financial Ombudsman Service received 1,499 complaints about payment protection insurance in January alone. This compares with 1,832 for the whole of the 2006/07 financial year. The Ombudsman also reported that 80% of the PPI complaints it received from customers were being upheld.

There is a very good chance that it will be judged as mis-sold because in 8 out of 10 cases, it was!

Do not give up, this is what they write these letters for, they expect that you will quit.

So don't.

[Al59]

Re: Wendy's PPI thread

Hi Wendy, go to my hread on PPI and see how long its been going on and what I had to go through. I am waiting for my cheque in full to arrive. Dont give up!! the people on this site are fantastic and will be with you all the way.

[hellhasnofury]

Re: Wendy's PPI thread

Got a copy of OH's application from MBNA. Its got a tick in the box for PPI, duly signed and dated by OH, so it looks like this one is a non-starter. Accompanied by a letter saying they won't be refunding, he asked forit, and premiums have been piad to insurers etc. Oh well never mind, this one was always a longshot anyway.

Hello Wendy,

I am a bit perplexed that you state you have received your OH application from MBNA. Is it a pre-contactual application form or a true credit agreement. Does it contain all of the prescribed terms to make it a credit agreement If it is a pre-contractual application form I would possibly inform them and ask again for the return of the ppi, plus interest at their contractual rate. Attack them from all angles

[WendyB]

Re: Wendy's PPI thread

I'll have a look at it later again and let you know. Thanks