On checking a previous payment protection payout, I noticed that I was only paid accrued amount plus interest to 2005 when account was passed to debt management agency and not to date.
They also did not include 8% interest on any notional credit balances or credit card charges. Should this have also been included ?
My question is, with the recent announcement regarding underpayments by banks in which I believe has happened can I still go back to the CO-OP requesting the shortfall ?
Also can someone kindly advise or provide link to the correct spreadsheet that I should be using to check figures ?
They also did not include 8% interest on any notional credit balances or credit card charges. Should this have also been included ?
My question is, with the recent announcement regarding underpayments by banks in which I believe has happened can I still go back to the CO-OP requesting the shortfall ?
Also can someone kindly advise or provide link to the correct spreadsheet that I should be using to check figures ?
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