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CO-OP Visa Credit Card PPI help please

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  • CO-OP Visa Credit Card PPI help please

    On checking a previous payment protection payout, I noticed that I was only paid accrued amount plus interest to 2005 when account was passed to debt management agency and not to date.

    They also did not include 8% interest on any notional credit balances or credit card charges. Should this have also been included ?

    My question is, with the recent announcement regarding underpayments by banks in which I believe has happened can I still go back to the CO-OP requesting the shortfall ?

    Also can someone kindly advise or provide link to the correct spreadsheet that I should be using to check figures ?
    Last edited by Bazza; 21st July 2014, 16:35:PM.
    Tags: None

  • #2
    Re: CO-OP Visa Credit Card PPI help please

    bump

    :tinysmile_twink_t2:

    Comment


    • #3
      Re: CO-OP Visa Credit Card PPI help please

      If I were you I'd call the FOS consumer helpline http://www.financial-ombudsman.org.u...act/index.html

      In my experience they're really helpful if you want definitive answers.

      Comment


      • #4
        Re: CO-OP Visa Credit Card PPI help please

        Originally posted by EXC View Post
        If I were you I'd call the FOS consumer helpline http://www.financial-ombudsman.org.u...act/index.html

        In my experience they're really helpful if you want definitive answers.
        Ok many thanks and will try tomorrow.

        g/l

        Comment


        • #5
          Re: CO-OP Visa Credit Card PPI help please

          Just an up-date regarding my further complaint and advice to anyone that think they may have been previously underpaid.

          Today I received a further offer and would appreciate if someone could kindly review
          the attached calculations especially the tax deduction figures, before I accept.

          Just to recap,
          in August 2012 I accepted an offer of £1,246.99 (£984.19 plus 26.70% interest being £262.80)
          but no 8% simple or less any tax deductions as prior 1st October, 2013
          HMRC basic rate application.

          after further review and the recent publicity,
          I located some extra statements and submitted a further complaint asking for redress to be looked at including charges.


          As previously stated they have now responded with an additional offer of £1,753.83
          including £95 charges but on looking at their calculations,
          I am a bit confused how they have addressed the tax deductions.

          Thanks for looking and any advice would be appreciated.
          Attached Files

          Comment


          • #6
            Re: CO-OP Visa Credit Card PPI help please

            And please see attached original 2012 redress letter and current charges refund details.

            Has the tax been incorrectly applied ? I thought it was only in respect of 8% simple ? Where on FOS website does it confirm about tax deductions on PPI payments ?

            Could someone kindly review and confirm.

            Thanks

            Bazza
            Attached Files
            Last edited by Bazza; 24th October 2014, 22:41:PM.

            Comment


            • #7
              Re: CO-OP Visa Credit Card PPI help please

              Actually there are three types of Credit Cards : Classic, Gold and Business. Which one you want to get?

              Comment

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