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need help with hsbc ppi

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  • need help with hsbc ppi

    Hi,
    I had 3 loans with hsbc(midlans) dating back to1996,which i paid out all of them. also i 'm repaying visa credit card which i still have to pay back a lot.
    Could you please send to me SAR template and HSBC adress,where to send.Thanks.
    Tags: None

  • #2
    Re: need help with hsbc ppi

    Hi and welcome

    Addresses of complaints and general enquiries here.....

    Post

    Write to us at the following address:
    The Manager,
    Customer Care Team,
    PO Box 6125,
    COVENTRY,
    CV3 9GW

    For general enquiries:
    HSBC Bank plc
    Harry Weston Road
    Binley
    Coventry
    West Midlands
    CV3 2SH

    From the HSBC website here, you can also talk online I believe...

    http://www.hsbc.co.uk/1/2/contact-us...Complaint_Link

    I shall dig out the SAR for you shortly :-)

    Comment


    • #3
      Re: need help with hsbc ppi

      I have 2 here, the 2nd one updated from our Bilk. :tinysmile_twink_t2:

      [ Your Name & Address ]

      The Data Controller
      [ address ] Date:









      Dear Sir/Madam,

      Data Subject Access Request - Pursuant to the Data Protection Act 1998
      Data Subject: [ xxx, address as above, and formerly of: ]
      Please supply all data that your company holds relating to my entire account history. Whilst not exhaustive, for the avoidance of doubt I list below what I require:
      o Full and legible copies of all contracts and agreements that have existed between myself and your organisation, including copies of any documents you hold in support of same. This is to include account no. [XXXX]
      o Full and legible copies of all statements relating to the above accounts. This is to include all credits, debits, charges & interest applied to my account(s) including details of any instances that required manual intervention. It is also to include monthly account balances.
      o Full and legible copies of all correspondence, including all letters, faxes, emails and memos sent and received between ourselves, and any other third party in relation to any of the above accounts.
      o Full unedited copies of any telephone recordings and/or transcripts of these recordings as well as any logs or journals that relate to them.
      o Full and legible copies of all documents which include any of my personal information including copies of any contracts or invoices, emails or computer records containing my personal information, or any records which pertain to this information.
      o Full details and legible copies of any documents upon which you relied when you have provided my personal or financial information to any individual, organisation or third party.
      o Full and legible copies or transcripts of any computer logs or database records kept in relation to myself or in relation to my financial or personal information.
      o Details of all systems you currently have in place to ensure my personal or financial information is kept securely, including details of those officers who currently have control of the same, and at the time it was held or provided to a third party.
      o If any data has been deleted or disposed of, the methods used to do so, including dates, reason for deletion, certificates or documents confirming details of destruction. If you are unable to provide such certificates, then I require a declaration, signed by an authorised officer of your company, confirming the dates and methods of destruction of this data.
      Please be aware that the Data Protection Act 1998 clearly states that all information held must be disclosed and there is no correlation to the Limitation Act 1980 whatsoever. This request therefore lawfully includes any and all data which is older than six years. If you do not hold any data older than 6 years, then I require a signed declaration from your data controller confirming this, and a copy of all documents pertaining to its proper disposal.
      All data - including data held on a microfiche or similar systems - must be provided within 40 days, and if you require a fee for this, then I enclose the maximum statutory fee of £10.00 – which must not be used for any other purpose. If you choose to waive all or part of the fee, then please be aware that you will still have a legal obligation to comply with this request. I thank you in anticipation of a prompt and full response and compliance.

      Yours faithfully,

      [ Sign ]



      [ Print your name ]

      Encl: £10.00 fee.


      [ Your Names & Address ]

      The Data Controller
      [ address ] Date:












      Dear Sir/Madam,

      Data Subject Access Request - Pursuant to the Data Protection Act 1998
      Data Subjects: [ xxx, address as above, and formerly of: ]
      [ xxx, address as above, and formerly of: ]
      Please supply all data that your company holds relating to our entire account history. Whilst not exhaustive, for the avoidance of doubt we list below what we require:
      o Full and legible copies of all contracts and agreements that have existed between ourselves and your organisation, including copies of any documents you hold in support of same. This is to include account no. [XXXX]
      o Full and legible copies of all statements relating to the above accounts. This is to include all credits, debits, charges & interest applied to my account(s) including details of any instances that required manual intervention. It is also to include monthly account balances.
      o Full and legible copies of all correspondence, including all letters, faxes, emails and memos sent and received between ourselves, and any other third party in relation to any of the above accounts.
      o Full unedited copies of any telephone recordings and/or transcripts of these recordings as well as any logs or journals that relate to them.
      o Full and legible copies of all documents which include any of our personal information including copies of any contracts or invoices, emails or computer records containing our personal information, or any records which pertain to this information.
      o Full details and legible copies of any documents upon which you relied when you have provided our personal or financial information to any individual, organisation or third party.
      o Full and legible copies or transcripts of any computer logs or database records kept in relation to ourselves or in relation to our financial or personal information.
      o Details of all systems you currently have in place to ensure our personal or financial information is kept securely, including details of those officers who currently have control of the same, and at the time it was held or provided to a third party.
      o If any data has been deleted or disposed of, the methods used to do so, including dates, reason for deletion, certificates or documents confirming details of destruction. If you are unable to provide such certificates, then we require a declaration, signed by an authorised officer of your company, confirming the dates and methods of destruction of this data.
      Please be aware that the Data Protection Act 1998 clearly states that all information held must be disclosed and there is no correlation to the Limitation Act 1980 whatsoever. This request therefore lawfully includes any and all data which is older than six years. If you do not hold any data older than 6 years, then we require a signed declaration from your data controller confirming this, and a copy of all documents pertaining to its proper and safe disposal.
      All data - including data held on a microfiche or similar systems - must be provided within 40 days, and if you require a fee for this, then we enclose the maximum statutory fee of £10.00 – which must not be used for any other purpose. If you choose to waive all or part of the fee, then please be aware that you will still have a legal obligation to comply with this request. I thank you in anticipation of a prompt and full response and compliance.

      Yours faithfully,

      [ Sign Name 1 ] [ Sign Name 2 ]



      [ Print Name 1 ] and [ Print Name 2 ]

      Encl: £10.00 fee.

      Comment

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