Lloyds tsb ppi refund

[Blodwen85]

Hi All,

ive been offered 2 ppi refunds, one off hsbc & one off lloyds who I currently bank with.
this morning I checked my accounts via internet banking and my refinance loan stated
-£2500... I rang lloyds and asked them if the money had gone to pay the existing loan I have,
and they said I would recieve £1600 this Tuesday, which is why I'm confused, by next tuesday
the hsbc loan which is for £1500 will have been due, but I've only accepted the lloyds claim 12 days ago,
does this sound right? & if so how can lloyds take £900 off what they've offered me?

Thank you in advance xx

[di30]

Re: Lloyds tsb ppi refund

Hi there
Thanks for pm And welcome to LB

If you've not been sent a detailed breakdown, then I would ask for them, they should send this on request.

However, if they have sent you a breakdown, please if you can post this up, so they can be checked for you, in order to know what you received is correct.

You could email Lloyds direct and ask them to forward them to you, if they do not send them by email, they should do in the post, and of course please post up on here, cheers.

customer.care.insurance@lloydstsb.co.uk

[Blodwen85]

Re: Lloyds tsb ppi refund

Thankyou for you're reply Di30 �� I have the breakdown & will post ASAP xx