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I took out a Secured Loan in November 2003 with the above mentioned and on checking my copy of Credit Agreement recently, I noticed that an PPI amount of £2,142.43 had been added to my loan in which I was told at the time that it was required.
To cut a long story short I recently contacted Welcome Finance requesting the PPI policy details, in which they have now responded to as follows :-
"The policy number for your PPI is 101***** and it was underwritten by Norwich Union. Unfortunately this policy expired on 01/12/2008 and you therefore you would be unable to make any claims at this time."
I remember never receiving any original policy details or ever receiving any information confirming this.
Has anyone else received this kind of response ? And if so is this correct or is there anything I can do to pursue the matter further or am I wasting my time ?
The loan is still running and I also have other ongoing disputes regarding charges etc in which I will post up later on a different thread but just wanted to address the PPI issue first, so any advice or help would be appreciated.
To cut a long story short I recently contacted Welcome Finance requesting the PPI policy details, in which they have now responded to as follows :-
"The policy number for your PPI is 101***** and it was underwritten by Norwich Union. Unfortunately this policy expired on 01/12/2008 and you therefore you would be unable to make any claims at this time."
I remember never receiving any original policy details or ever receiving any information confirming this.
Has anyone else received this kind of response ? And if so is this correct or is there anything I can do to pursue the matter further or am I wasting my time ?
The loan is still running and I also have other ongoing disputes regarding charges etc in which I will post up later on a different thread but just wanted to address the PPI issue first, so any advice or help would be appreciated.
