Black Horse and unfair charges refunded to myself

[gillwall]

Hi L/B's
I recently complained about unfair charges that was previously aplied to two loans, the loans where paid off from refunds of mis sold ppi. Customer services rejected my concerns, so i contacted the ceo who after three days agreed to refund the charges on both accounts, although they state this is a good will offer. Do you think i should also ask for the interes to be refunded. If so what is the % I should ask for.
Many thanks
Gillx

[di30]

Re: Black Horse and unfair charges refunded to myself

Hi Gill
Well done!
Maybe you could ask the CEO, if that was the offer for one or 2 just as a general query.
I am not certain on the % in regards of unfair charges, so maybe one of the folks here will know more on that side of it x