Second refusal from Llouds TSB regarding PPI Claim

[Luka Ra]

HI!
just received today my second letter of refusal from Lloyds and you can see that just saying 'get lost we don't even bother' :tinysmile_cry_t: at least that what i did understand.
I know I cant give up especially with Lloyds so if you can suggest me what should i put in next one I would really appreciated.
Regarding the phone call i have received from them - the person who spoke to me was not really interested in finding out and I got the feeling that she did not even read my second letter at all
I have attached the refusal letter.
if you need anymore information let me know

and thanks in advance guys

[Sapphire]

Re: Second refusal from Llouds TSB regarding PPI Claim

Report them to the Financial Ombudsman, you'll have a leaflet in with the letters. I've got a complaint in with them at the moment, its been about 4 months, have had a letter today saying that they hope to get mine resolved within another 12 months as they are pretty busy.