Original mortgage firm taken over - new mortgage firm wants 25% of my PPI refund!

[macdoituk]

My original mortgage firm has been taken over by another firm.
Recently I discovered that I am due a sizeable PPI refund from my account with them.
The new firm say they will give me my refund, but only after they have taken 25% of the total amount.
Is this legal?
If not, what is it that I need to say or write to them to release the full amount I am due?

Many thanks.

[Inca]

Re: Original mortgage firm taken over - new mortgage firm wants 25% of my PPI refund!

Hi macdoituk,,just to let you know your post has been seen and one of the great people from this site will be along to give you advice