I believe I have been mis-sold a loan by FirstPlus. In May 2005 I took out a loan over a 7 year period. At the same time I took out PPI, primarily because they told me that after 5 years the policy would mature and the payment I would receive would cover the outstanding balance of the loan (bar a few hundred pounds). In Feb 2009 I telephoned them again to ask about the progress and was again informed the payment would allow me to almost pay off the loan. The policy has now matured and I have received the payment, however the refund only covers about half of the remaining £10k and will in no way allow me to repay the loan.
Has anyone experienced this or have any advice on a way ahead.
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