Hello all
I recently started a claim against welcome finance for miss-sold PPI, I first sent of a SAR's request which I received and then sent a letter stating why I thinnk the PPi was miss-sold, I received a letter from Welcome stating that they where not involved in the initial sale of my loan and insurance and that it was freedom finance that sold me the loan and insurance. I sent the same letter about miss-sold PPI to freedom finance to which I received a reply today, they stated that they have no record of selling me a loan. I have just got of the phone with Freedom finance and they have had another look through thier records using all the reference numbers I could get from Welcome yet they could still not find any records, the lady on the phone then told me that even if i had gone through Freedom finace to get the loan all they would have done is to take my details and pass them on to Welcome finance so they would have had nothing to do with the sale of the loan.
So I dont know what I should do now. Any advice would be much appreciated.
john
I recently started a claim against welcome finance for miss-sold PPI, I first sent of a SAR's request which I received and then sent a letter stating why I thinnk the PPi was miss-sold, I received a letter from Welcome stating that they where not involved in the initial sale of my loan and insurance and that it was freedom finance that sold me the loan and insurance. I sent the same letter about miss-sold PPI to freedom finance to which I received a reply today, they stated that they have no record of selling me a loan. I have just got of the phone with Freedom finance and they have had another look through thier records using all the reference numbers I could get from Welcome yet they could still not find any records, the lady on the phone then told me that even if i had gone through Freedom finace to get the loan all they would have done is to take my details and pass them on to Welcome finance so they would have had nothing to do with the sale of the loan.
So I dont know what I should do now. Any advice would be much appreciated.
john
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