Heres my 1st letter to debenhams re PPI reclaim.
I am 100% sure that when asked if I wanted PPI is definately said NO but they added it any way!
I have recently been looking at the statements and paperwork for my credit card (reference above) supplied by you in response to a Subject Access Request, dated July 2007, and have noted that Payment Protection Insurance premiums have been charged to the card.
I believe that I was mis-sold this policy due to the fact that I have been paying for insurance that I was unaware I had taken out, as PPI on my credit card was discussed with me and I Distinctly remember stating to the sales person that I did not require it nor did I want it.
What I expect from you is justification that the policy was suitable for me based on my circumstances and an explanation as to how your suitability criteria works. If you cannot justify this to my satisfaction I request a full refund of all premiums paid to date as well as interest on these payments.
As I believe I have been deprived of this money I also expect an interest element to be added to each sum, at a suitable rate and using a suitable calculation method, as a compensatory gesture.
I expect a swift response to this letter within 14 days, containing either your full justification or notice that you will be refunding these payments.
If I do not receive a satisfactory response I will issue another letter notifying you of my intention to take further action if the matter is not resolved within a further 14 days. After this limit has passed I will be either contacting the Financial Ombudsman to investigate my complaint or issuing court proceedings.
Yours faithfully,
What does anyone think?
Shooter x
------------------------------- merged -------------------------------
I will use the same letter as my lloyds claim for my claim against BHS
I am 100% sure that when asked if I wanted PPI is definately said NO but they added it any way!
I have recently been looking at the statements and paperwork for my credit card (reference above) supplied by you in response to a Subject Access Request, dated July 2007, and have noted that Payment Protection Insurance premiums have been charged to the card.
I believe that I was mis-sold this policy due to the fact that I have been paying for insurance that I was unaware I had taken out, as PPI on my credit card was discussed with me and I Distinctly remember stating to the sales person that I did not require it nor did I want it.
What I expect from you is justification that the policy was suitable for me based on my circumstances and an explanation as to how your suitability criteria works. If you cannot justify this to my satisfaction I request a full refund of all premiums paid to date as well as interest on these payments.
As I believe I have been deprived of this money I also expect an interest element to be added to each sum, at a suitable rate and using a suitable calculation method, as a compensatory gesture.
I expect a swift response to this letter within 14 days, containing either your full justification or notice that you will be refunding these payments.
If I do not receive a satisfactory response I will issue another letter notifying you of my intention to take further action if the matter is not resolved within a further 14 days. After this limit has passed I will be either contacting the Financial Ombudsman to investigate my complaint or issuing court proceedings.
Yours faithfully,
What does anyone think?
Shooter x
------------------------------- merged -------------------------------
I will use the same letter as my lloyds claim for my claim against BHS
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