Re: Claim Management Company charges
Thanks Amethyst
What you say is right - it always was an MBNA card which I instructed them to deal with.
At at no time have they been instructed to act against BOS because I was doing that myself!
The BOS card was BOS from day one and all of the time until the closure of the account.
They have one more chance to deal with this properly - in my view they are 'wobbling' as they know the two cards are separate. Perhaps that is why they have offered 50% discount!
What you say about 'all aspects of the card account' is correct - it is not a licence to see what else they could pretend to have the right to deal with!
MOJ complaint prepared and ready for posting......
I will see if they persist first.
Regards
Dougal
PS an ex PC (Cid) colleague thinks it is an attempt at Fraudulent Conversion!
Thanks Amethyst
What you say is right - it always was an MBNA card which I instructed them to deal with.
At at no time have they been instructed to act against BOS because I was doing that myself!
The BOS card was BOS from day one and all of the time until the closure of the account.
They have one more chance to deal with this properly - in my view they are 'wobbling' as they know the two cards are separate. Perhaps that is why they have offered 50% discount!
What you say about 'all aspects of the card account' is correct - it is not a licence to see what else they could pretend to have the right to deal with!
MOJ complaint prepared and ready for posting......
I will see if they persist first.
Regards
Dougal
PS an ex PC (Cid) colleague thinks it is an attempt at Fraudulent Conversion!
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